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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I was having trouble signing in,was…
I was having trouble signing in,was able to talk to someone, help me out a lot,person to person is important in times of stress.
Insurer: ASPCA
By: James Wright
Nice that after a claim free year
Nice that after a claim free year, my deductible is lowered.
Insurer: Figo
By: customer
Never reimbursed. Canceled and started a savings account
Submitted a claim. My receipt from the vet showed the procedure information and was marked paid in full, $384, at time of service and stated $0 balance. Uploading etc went fine, the website wasn’t bad. But the insurance ended up useless. I feel like they weren’t even trying to read the document submitted and just rushing through denials. I submitted the receipt and paperwork following all instructions on 11/14/23. I only tried to get reimbursed $70 of the $384 because of the deductible and some things weren’t likely going to be covered. Later I got a message that they denied reimbursing the $70 because the receipt wasn’t showing I paid it in full even though it clearly did. My vet was baffled why they weren’t accepting it. By the time I got the notice, could get back to the vet and get the receipt re-done on my time off from work, before I could resubmit it, they closed the claim on 12/06 and told me to restart the process if I wanted to try again. Now I’ve paid nearly $500 in premiums plus nearly $400 in vet bills, and never received any reimbursement, wasted my time, and wasted my vets time. Instead, someone recommended that I start a little savings account for future needs. Sent that premium to my own savings account each month and not deal with wasted time, paperwork, and unreasonable denials.
Insurer: Pets Best
By: Melissa Wollenweber
Good customer service, Paid my whole bill.
I called in because I had a few questions before I signed up. The people on the phone were very helpful. I sent in my first vet bill. Spot covered the whole bill of $109! Awesome, it is working great thank you!
Insurer: Spot
By: Joshua L
Quick and easy claims processing
Quick and easy to process claims and get reimbursed for unexpected accidents and regular vet visits.
Insurer: Spot
By: Leah E
Easy site to use
Easy site to use, no hassle sign up, great prices
Insurer: Prudent Pet
By: John
Pet Best is always timely in processing…
Pet Best is always timely in processing my claim. They are the best pet insurance you can buy. I highly recommend them.
Insurer: Pets Best
By: Karen Ellis
Very simple
We feel great about having our new puppy covered!
Insurer: Trupanion
By: Patricia E
All I've done is sign up so far
All I've done is sign up so far. It was easy.
Insurer: Trupanion
By: Teri Kruse