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I love Pet’s Best
I love Pet’s Best. Submitting a claim is easy, first of all. Time to review a claim may be backed up a bit but is never as long as they say. They cover what you pay for (in terms of your insurance selection and reimbursement percentage, less deductible). Customer service is pleasant to deal with. Reimbursement payment is prompt. Pet insurance is expensive but well worth it if there is a major issue. I had another company insuring a previous dog and I can say Pet’s Best is far easier to work with. Thank you!!!
Insurer: Pets Best
By: Kristina
Beware of FETCH promises.
Fetch by the dodo told me to call the customer advocate number to explore my options for the downgrade. I was told that the cost to loss ratio was high so they had to downgrade her policy reducing her premium thus putting her at a higher risk if I put claims in. they did not downgrade my two older pets that cost that will cost me $8000 a year . Deductibles are per condition. Her renewal policy is $500 deductible / 70% reimbursement yet they kept my $25,000 annual limit. I only use it for cold laser and acupuncture . All other exams I pay out of pocket because I was afraid of being downgraded. That did not work if I use it she will be downgraded if I don't use it I pay $2,200 a year for a $ 200 reimbursement for the year . I am in a catch -22. So , If u use it to help your dog or cat Fetch might will make you pay 😕 in the end .The $25,000 annual limit means nothing ! My Dog Tinker has unlimited and Fetch did the same thing. Downgraded without explanation or warning. Pet parents should not feel comfortable with annual limit . IF YOU USE IT U WILL PAY in THE BACKEND & BE DOWNGRADED.
Insurer: Fetch
By: Lori Janow
Best pet insurance
After research, I decided on Pets Best for my cat. It’s the best decision I ever made with an incredible insurance company. The sign-up process was super easy and I did not need to wait for the policy to become effective. I use the wellness benefit right away and was reimbursed in less than 24 hours. I’m so happy I discovered Pets Best.
Insurer: Pets Best
By: Consumer
Information is easy to find and email…
Information is easy to find and email reminders help to navigate the page. Submitting a claim was super easy!
Insurer: Spot
By: Lydia Vidal
Mixed Feelings About Spot Pet Insurance - A Three-Star Review
I was initially excited about Spot Pet Insurance, hoping it would be the perfect solution for my pet’s healthcare needs. The idea of having a wellness policy that covers important vaccinations like Rabies and Lyme’s disease seemed ideal. However, my experience has been a mix of satisfaction and disappointment. The main issue lies in the representation of the wellness policy’s coverage. Before purchasing, the policy details seemed to promise comprehensive coverage for various vaccines, including Rabies and Lyme’s disease. This was a major selling point for me. However, post-purchase, the reality was different. The policy specifies a maximum of $25 coverage, but only for one vaccine, not for each as I had assumed based on the pre-purchase information. This was misleading, especially since the website mentioned no such maximums initially, leading one to believe that each shot in a vaccine series would be reimbursed. While I appreciate the coverage Spot does provide, the discrepancy between the pre-purchase promises and the actual policy terms is concerning. It feels like a significant oversight or, worse, an intentional misrepresentation. For a consumer who is not meticulously analyzing the fine print, this can be quite deceiving. In conclusion, while I want to love Spot for its pet insurance offerings, the gap between expectation and reality in terms of policy coverage has dampened my enthusiasm. I believe clearer communication and transparency in policy details would greatly improve customer experience and satisfaction.
Insurer: Spot
By: Liam Adams
Claim Reimbursement
I just got informed that the processing times for claims will be weeks ,since they are behind.At least 4 plus weeks....which is not disclosed at the time you submit your claim. Which is ridiculous and not acceptable.Update none of your Customer Service reps are on the same page , everyone tell me some things else
Insurer: Trupanion
By: K D
No worries anymore a bout khous getting…
No worries anymore a bout khous getting hurt and no money to help him
Insurer: Prudent Pet
By: Benita Evans
Wonderful Experience
Manypets made it so easy to file a claim! They even reached out to our vet directly to get the information they needed. Couldn’t have been an easier process.
Insurer: ManyPets
By: Kk
Overpriced
Too little payment, after $84.00 a month for 6 years I had an emergency with my fur baby. I was reimbursed $76.00. I am cancelling my coverage ASAP!!! Other companies offer same coverage for half the price
Insurer: Embrace
By: Robert Lipp