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Pet insurance for What You Don’t Expect
Pet insurance is for the things you pray will never happen but unfortunately do. My beloved Boston terrier came down with degenerative heart disease, and Fetch has made his expensive care financially possible. Easy claim forms and fast service.
Insurer: Fetch
By: Josephine
Perfectly Easy
I submitted a claim for the first time through the app system, it was super easy and fast. the staff was in contact with me right away and they processed the claim at record speed. i am super pleased and now plan to up my coverage. highly recommend.
Was easy to put in my dog claim
Was easy to put in my dog claim, fast service.
Insurer: Fetch Canada
By: Erika Sajo
One of the standout features of…
One of the standout features of Trupanion was how effortless they made the claims process. Submitting a claim was a breeze, thanks to their user-friendly online platform. The clear instructions and intuitive interface made it simple for me to provide all the necessary information, ensuring a smooth and efficient claims experience. Their customer support was exceptional. Anytime I had a question or needed assistance, their team was not only prompt in their response but also incredibly helpful. The representatives demonstrated a genuine understanding of pet owners' concerns and were dedicated to providing solutions with a friendly and compassionate approach. Having peace of mind about my dog's health is invaluable, and Trupanion delivered on that front. Their commitment to excellent service, coupled with an easy claims process, makes them a top choice for pet owners seeking reliable and caring coverage for their furry companions. I wholeheartedly recommend them to fellow pet lovers who want the best for their four-legged family members.
Insurer: Trupanion
By: Becky
Great Experience
Our 4.5 year old lab had a surgical operation for a torn ACL. We submitted a claim with Healthy Paws same evening. In the morning we got a response that the claim was approved and 80% (per our coverage) reimbursement check is on the way. Can’t ask for a better service when you go through a difficult time. Best experience ever!
Insurer: Healthy Paws
By: alla artyukhova
They insist diarrhea is a “pre-existing condition” and refuse to pay
My dog had some blood in his diarrhea before we registered for his insurance plan with Fetch. Since this is a common symptom among dogs like vomiting, he had another bloody diarrhea after he had a plan with Fetch. They refused to pay us because according to the agent I spoke to on the phone, bloody diarrhea is a “pre-existing condition” for my dog, although it was clear that last time and this time were two separate cases, not related. It’s ridiculous.
Insurer: Fetch Canada
By: Y N
Waiting time
Explanation but it takes a long time to be reimbursed, my recent bill was put under wellness and I just did not get paid back, the situation was completely different, needs lots of explanation and phone calls to made the claim to work, gets frustrating, but the customer service is not to bad, hopefully I will get some answers soon, Eva
Insurer: Fetch Canada
By: Eva Peric
Absolutely great experience
Absolutely great experience. Very quick to approve claims. Reimbursement deposit straight to account.
Insurer: Spot
By: Jeff Richter
pain in the neck
should be able to submit the claim at vets office at time of service and pay only what you owe like the dentist office pain in the neck to have to submit all this paperwork and wait.Other pet insurance companies do this why not Fetch
Insurer: Fetch Canada
By: not a fan
Professionalism
The agent I spoke with was very professional and knowledgable. Most important he was patience with me. He took the time needed to ensure I understood my policy.
Insurer: Embrace
By: A.M