154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Good Almost Great Service
Never an issue when making a claim. Only complaint I have is the amount of time it takes to receive the funds. If it wasn’t for that, I would give 5 stars.
Insurer: MetLife
By: Anthony
Excellent claim service
Excellent claim service. Had other pet insurance before and you are the best. Highly recommend
Insurer: MetLife
By: Eileen
Within 2 days of submitting an invoice…
Within 2 days of submitting an invoice Pumpkin sent the reimbursement.
Insurer: Pumpkin
By: Judith
I just spoke to Abby
I just spoke to Abby, who was extremely helpful in answering my questions and resolving my issue!
Insurer: Pumpkin
By: Debbie Craig
My doggie injured his back right leg
My doggie injured his back right leg. I took him to his vet who recommended an exam, x-rays and meds. after all was said and done I received the bill. I submitted the bill to Spot and just in a couple of days I received payment in my bank account. They paid exactly what they said they would and showed it in detailed.
Insurer: Spot
By: Ana B.
Fast easy insurance set-up
I had the pleasure of setting up Insurance for our new puppy Lexi with Aileen, she was very professional, helpful and explained everything to me and on top of that it took less than 5 minutes
Insurer: Fetch Canada
By: Ed
MetLife was responsive when there was…
MetLife was responsive when there was an issue with my claim and are typically fair with their reimbursements. I’m very glad I have pet insurance with this kind of coverage.
Insurer: MetLife
By: Andrew
Customer service is excellent
The staff in customer service are excellent and caring. Only reason didn’t give 5 stars is because my monthly premium increased over $100 in a single year. My dog’s insurance is now more expensive than my own. But I will obviously pay for it because he’s worth it. But just feels like insurance companies know this and will take more than they need from pet parents.
Insurer: MetLife
By: customer
Hassle-free claims process
So far they’ve always paid claims according to the terms of the policy with no extra push back or appeals required.
Insurer: MetLife
By: Kate
Company reviews and pays claims in a…
Company reviews and pays claims in a short, timely manner. Very easy to work with.
Insurer: MetLife
By: Audrey