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When I needed to use my pet insurance
When I needed to use my pet insurance, the process with Fetch Pet Insurance was simple, easy, and straight forward. Throughout the process I received updates. They adhered to their process turnaround. I highly recommend Fetch Pet Insurance for your pet's health needs.
Insurer: Fetch
By: D.C.
Very efficient at processing and…
Very efficient at processing and denying claims. Elevated liver values 1.5 years ago, which are now normal, were used to deny issues related to masses on the spleen diagnosed by elevated anemia (which were normal on the same blood test as the liver). They are unfortunately like so many pet insurers…not worth the money you pay them. You are better off with a savings account than wasting your money and deluding yourself into believing they care about you or your pets. No number of cute pictures can cover up the fact that they don’t pay claims. Period. My Vet has written a detailed explanation appealing the coverage and yet another denial, at least time only partial, to the visits that occurred in this day. These are large claims totally close to 10k. Buyer beware. Maybe they will have an experienced person review the claim and make the right decision but if your pet has been in for ANYTHING they will claim that it is related. Liver values to cancer (not found in the liver) as an example.
Insurer: Embrace
By: DH Tpa
Absolutely Easy to File Claims
Absolutely Easy to File Claims. 5 minutes! Quick Payment. Thank you, so Much!
Insurer: Embrace
By: Loren Lisboa
Brownie's Journey: Why Healthy Paws Became My Rock
Brownie's been my best friend for almost nine years. We've shared countless tail wags, muddy paw prints, and a whole lot of love. I always knew I needed the best insurance to protect her health, so I picked Healthy Paws – and let me tell you, it's been the smartest decision ever. For eight years, things were easy. Brownie was as healthy as a pup can be, just needing routine checkups and shots. Healthy Paws was there in the background, like a silent superhero ready to leap if trouble ever showed up. But nine months ago, everything changed. Brownie got hit with bone cancer. My heart broke, but I knew we had to fight. That's when Healthy Paws became more than just an insurance company – they became our partners in this battle. Filing the first claim was a breeze. No endless paperwork, no hoops to jump through, just quick and understanding support. Every single claim – all $30,000+ for radiation, chemo, surgery, even her heartbreaking amputation – was approved and in my bank account within 10 days! It was like a financial superhero delivering a truckload of cash, letting me focus on what mattered most – getting Brownie better. But it wasn't just about the money. The Healthy Paws team was amazing. They called to check on Brownie, offered words of encouragement, and treated her like their own furry family. Their compassion was a lifesaver during those dark days. Recently, Brownie's had another setback – congestive heart failure, likely from the chemo. And guess what? Healthy Paws is right there again, ready to fight alongside us. My experience with Healthy Paws has been incredible. They've gone above and beyond, making them way better than any other insurance company I've ever dealt with, for pets or people. They're not just a policy, they're a promise of support, a safety net when the world throws you a curveball. If you have a furry friend you adore, don't think twice. Get Healthy Paws Pet Insurance. It's not just insurance, it's peace of mind. It's knowing that no matter what life throws your pup's way, they won't face it alone. Thank you, Healthy Paws, for being Brownie's miracle. You gave me the strength to fight, the hope to keep believing, and the unwavering support to never give up. You're not just an insurance company, you're heroes with furry-friend hearts. A forever Healthy Paws customer and Brownie's biggest cheerleader.
Insurer: Healthy Paws
By: Rohit
Very quick with claims and the website…
Very quick with claims and the website is very easy to maneuver through
Insurer: Spot
By: Taylor Buffo
Wonderful experience
Wonderful experience! The person I dealt with answered all my questions.
Insurer: Pumpkin
By: customer
Ease of use and responsiveness
It has been very easy to file a claim online and the response time has been very quick in reviewing the claim and issuing reimbursement.
Insurer: Spot
By: J. Allen
To make it short
To make it short, Do not buy this pet insurance. We got this for our puppy, whom of course you hope your puppy is healthy , but with enrolling, they put you into a area of hold,(if you will) while the puppy is processed and checked through with vet records. While this was occurring by pup got a limp/knee buckle at 4 months. So, I get him checked and our vet saw nothing wrong. So I asked for a referral to a specialist, 2 week wait, and she tells me my puppy he has elbow dysplasia. Well, I want a second opinion and we went to that appt., and they determined the same diagnosis and that a bi-lateral arthroscope surgery would be best. We agree to the surgery and then the 4-6 weeks of restricted rest. During this time I send in his claims from ALL vets. They tell my upon reviewing the records, that because he had "a limp" this is a pre-existing condition and they will NOT cover any of the expense. So, I should let you know, if you get a puppy and you hope for a good pet insurance, this is not for you!!! How was I to know this puppy had genetics that were bad with elbow dysplasia? Both parents showed no signs, nor in their lineage either. But it happened and this puppy is loved and cared for and we now have a pup with a life long condition without any insurance. This puppy was only 4 months old when I discovered his limp, and 6 months old at surgery and 7 months when they tell me they won't cover him!! So think long and hard about getting Embrace! Reply to Embrace: He is a puppy!!!! How is there pre-existing ANYTHING! Disappointment? Just slightly!
Insurer: Embrace
By: Sherry Seidenberger
Easy process
The app makes the process for filing easy and no issues with payment.
Insurer: Spot
By: Stephen H.
The process was quick and easy and…
The process was quick and easy and everything was explained
Insurer: Trupanion
By: customer