154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 18, 2024

I was given 1 month free insurance…

I was given 1 month free insurance through my breeder with trupanion. I would advise anyone to look elsewhere and don't even bother. My kitten had a eye discharge and it gotten worse throughout the days so I took her in to the vet emergency since her checkup appointment was still two days out. My kitten was not covered. I knew she was not going to be covered for follow up and exams but I basically felt like I wasted my time with trupanion. I would've been less stress not having insurance since they didn't cover anything. Maybe as a breeder but as a pet owner there's better insurance out there. My kitten need to be spay and they also don't cover that. I will not be extending my kitten coverage and will not recommend this to anyone I know.

Insurer: Trupanion

By: Kia Szymborski

Verified January 18, 2024

Comparing Insurance companies

Compared to other companies they had the coverage i was looking for, at a resonable $

Insurer: ASPCA

By: Bill Sticht

Verified January 18, 2024

Excellent service

I have had coverage for both my dogs for several years. During that time, they have covered injuries and subsequent surgery, as well as illness. My claims are processed, and the money quickly deposited into my account

Insurer: ASPCA

By: MARY G SHAMBURG

Verified January 18, 2024

Very easy to sign up

Very easy to sign up . Reasonable waiting period . Great pricing.

Insurer: ASPCA

By: Sally

Verified January 18, 2024

Great experience

Great experience, quick and easy resolution to my case

Insurer: ASPCA

By: Christian Lerma

January 18, 2024

Beware of MetLife!

I adopted my cat 11/28/23 from a shelter. I signed up for pet insurance for her at the shelter. The shelter provided all information and there was a clean bill of health and no pre-existing condition which was provided to MetLife Pet Insurance. The cat developed gas and diarrhea a little while after adoption. Pet insurance clearly states that is active immediately there is no waiting period. I hit my deductible I submitted my claims and sure enough they denied me. They claim she has a pre-existing condition because it started shortly after adoption. That is not a pre-existing condition it's a condition that arose after I adopted her and now they are claiming I have to go through an appeal process which can take upwards of 45 days. People get insurance for a reason for emergencies when they need it so they are covered. Clearly they are a company who does not stand by their word that claims your pet is insured from the moment you get the plan unless it's a pre-existing condition which there is absolutely no documentation of such prior to signing up for the plan. What happens if you can't afford the test your pet dies you have to get a lawyer and pursue this legally? I noticed they don't have a spot to put reviews on their website only the shining ones that they post. I can see why that is. I would strongly suggest looking into another pet insurance company do not waste your time and your money for them to look for loopholes and not back up their plan.

Insurer: MetLife

By: Kristen

Useful
Verified January 18, 2024

Trupanion

Trupanion is just a caring, upstanding company who puts animals first. Our dog Max has cancer and we really couldn't of done it without having an insurance company like Trupanion whose dedication hard work is most certainly what our Max and ourselves needs.

Insurer: Trupanion Canada

By: Diane

Useful
January 18, 2024

I was supposed to get 90% back that’s…

I was supposed to get 90% back that’s what I pay for and I did not even get half of what I was supposed to get back. Terrible service.

Insurer: ASPCA

By: felicia kobernik

Verified January 18, 2024

Good insurance but have to almost always appeal my claims

I like Figo because is easy to submit claims and update my dog’s coverage. Every time I call I get someone in the phone as well. My only problem is that every time I submit a claim I always have to appeal as many of my dogs claims do not get pay and it takes more time and work to get them fix. Overall my experience has being ok but I feel it could be better.

Insurer: Figo

By: Danna

Verified January 18, 2024

Amazing service

Great experience

Insurer: Spot

By: Bedros Kaloustian

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