154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 23, 2024

Quite Impressed

Very easy online sign up with information regarding available coverages. A representative called several days after to see if I had any questions. Our pup just had a well visit, the online submission was easy and the reimbursement was direct deposited very quickly. I’m quite impressed so far.

Insurer: Spot

By: Deborah

January 23, 2024

Worst payout

Worst payout. Takes forever to get a payout. Policy has the worst payout I've ever dealt with. I was told I met my deductible so I do not see an 80% payout and the amount of paperwork you requested from the veterinarian was ridiculous. I submitted the invoices and you still wanted handwritten details of the visit and all it was was a wellness exam.

Insurer: Fetch

By: Michelle Volpe

Verified January 22, 2024

Having Embrace pet insurance gives me peace of mind.

Accident and illness Pet insurance is something you hope you never need, but when illness occurs with your pet you are very thankful that you have. With Embrace Pet Insurance, I pick my deductible and yearly maximum payout. Claims are payouts are done quickly.

Insurer: Embrace

By: WMC

January 22, 2024

Pets Best has always been fair at…

Pets Best has always been fair at covering claims. I have one very healthy dog and one that has cost several thousand dollars. Pets Best has always paid claims in a timely manner. They have not given me any grief on my "expensive" dog :)

Insurer: Pets Best

By: Kathy Sanford

January 22, 2024

Always quick.

Always professional, and always a quick response. I am very satisfied and glad I have this protection for my pup and for my finances.

Insurer: Pets Best

By: Michelle E

January 22, 2024

Great speed with claims

Great speed with claims. Rate keeps going up but if you call support you can come with an affordable premium!

Insurer: Fetch Canada

By: M Day

Verified January 22, 2024

Rare Company Gives You Exactly What They Advertise

So I'll say that Embrace did send an email asking us to rate our experience. They did not ask me to give them a specific number or promise anything in return. Normally I'm very resistant to doing reviews that have been requested, but I think I owe it to Embrace to do so. Our 2 year old cat began declining quickly in December 2023. We had both our cats insured by Embrace since we got them, thinking that maybe this will be useful when they are old. We poured over our terms and conditions, making sure that all these tests were covered, but we waited anxiously, expecting the rug to be pulled out from under us. And...it wasn't. They covered exactly what they said, and did so quickly, even for a first claim. They probably saved my boy's life because I'm not sure we could have started the right treatment in time with the tests we could have afforded out of pocket. Now we have a cat that we can treat, and he will hopefully live a long life thanks to Embrace.

Insurer: Embrace

By: Emily J.

January 22, 2024

Very comprehensive process

Very comprehensive process. The app work nice, I had no issues getting the appropriate reimbursement

Insurer: Fetch Canada

By: Nina

January 22, 2024

Highly Recommend for Cat Owners

We decided to enroll in Fetch Pet Insurance to provide us with peace of mind for our two cats in early 2023. In December 2023, our youngest cat, who had never experienced health issues, had a urinary tract obstruction. This led to a stressful and scary 5-day stay in the ER, and ultimately required a perineal urethrostomy (PU) surgery to save his life. The process of signing up with Fetch was seamless, thanks to the agent who provided detailed instructions on setting up our account. This preparation made it easy for us to submit a claim, ensuring a smooth process. Following the payment of the bill, we submitted the claim and received confirmation from Fetch two weeks later, stating that the claim was covered in accordance with our policy. Our interaction with Fetch Pet Insurance has been exceptionally positive. We are grateful for the smooth claim process and the confirmation (received within 2 weeks) that Fetch covered our claim according to our policy. Overall, Fetch has proven to be a reliable choice for our pet insurance needs.

Insurer: Fetch

By: Marisa Salice

January 22, 2024

I'm new to Fetch but very pleased with…

I'm new to Fetch but very pleased with the way claims are handled and quickly paid. The communication is great also they're always keep you in touch as to the stage of your claim.

Insurer: Fetch

By: Mori

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