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Easy process
We filed a claim for our pup, Murphy, and the whole process was so easy! Received our funds quickly. Very grateful!
Insurer: Fetch
By: Laura Del Guercio
My experience with them has been excellent …
My experience with them has been excellent
Insurer: Spot
By: Jolene Hendrickson
A Great Relationship
We have been with Embrace for over 6 years. During that time we have found the company to be fair and responsive with our claims. We are very satisfied.
Insurer: Embrace
By: Terri Stearman
Looking elsewhere
I’ve had Embrace for nearly 15 years on numerous dogs and was an ambassador for the company. Over the years, coverage has been cut while premiums have consistently increased. I find it unconscionable that beneficial procedures such as shock wave and electro-acupuncture are denied. My state allows 30% increase yearly and Embrace has raised by that amount each time the policy renews. I’ve had to increase deductibles and decrease coverage in order to afford the insurance. I pay more for it than I do my own insurance! On the upside, claims are processed quickly and the employees are pleasant to deal with. I, however, will change to another insurer with my next dog. Trupanion has a wonderful reputation within my dog breed. I will look seriously at that company.
Insurer: Embrace
By: Newf Owner
Minimal coverage and expensive rates
Nothing is really covered with this insurance. They also make it very difficult to cancel the insurance though it is very easy to pay fees. They will not allow you to remove a credit card from auto-payments online and even after calling and chatting with a representative I was unable to cancel my account. They say they have to call you back even though they have a 24 hour phone line.
Insurer: Trupanion
By: Asma D
Used for first time
I signed up with Fetch about a year ago and very impressed. December 2023 I took my two cats for an annual check up and submitted my claim for the first time and I got my money back less than a week later. Highly recommend these guys
Insurer: Fetch Canada
By: Kath S
1st time user
1st time user, but no issues here submitting my claim for the boys. Thank you!
Insurer: Embrace
By: TLH
Rebecca!
Rebecca was great in providing all the information I needed. It was like talking to a friend.
Insurer: Prudent Pet
By: Cookie's mom
Reliable Pet Insurance
Fetch is great with giving updates on claim status. They process claims quickly and answer communications quickly as well. It was such a relief to have Fetch insurance when our dog had an unexpected hospital stay.
Insurer: Fetch Canada
By: Kirstie
Customer Service
Customer service representatives are respectful of your time and professional. Didn't feel judged when I decided to cancel my coverage.
Insurer: Embrace
By: Lester E