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simple claims process
The process for submitting claims is easy. Embrace communicated directly with my vet when they needed additional information to complete their claims review.
Insurer: Embrace
By: Megan T
Never responded to any of my emails…
Never responded to any of my emails about my claim. Constantly on app said I needed to upload my invoice and I did 3 times and not once was anything done or founded for me. This company Is a joke even when I called to cancel they didn’t even try to alleviate or ask why I was cancelling this company could give a rats ass about your pets. Don’t sign up find something that’ll actually help
Insurer: ASPCA
By: Japhet
It is a complete SCAM
It is a complete SCAM. They took almost 3 months to review my claims for a simple ear infection only to reject it with 2 reason codes that contradicted eachother and made no sense. You are better off saving the monthly fee in an account for your pet and dipping into it if ever needed vs giving it to trupanion only to end up with no reimbursement and be out of pocket the premium $ as well. I trusted them and got the insurance as a peace of mind and it was a mistake. Don't make the sane mistake. I highly doubt they are legitimate.
Insurer: Trupanion
By: Kiwi
3 stars because I thought my vet would…
3 stars because I thought my vet would be able to bill Embrace Pet Insurance and I would pay the difference, like I do with my health insurance. Instead, I learned that I had to pay the full amount in advance then submit a claim. I also was not able to consult Embrace about whether the charges would be covered because it was a holiday. This was very unexpected, and scary because I am afraid Embrace won't cover his bill.
Insurer: Embrace
By: AW
Absolute worst
I've probably lost a fews years off my life having to deal with them and I was only with them for 4months. In that time there were no major claims, only x-ray and blood work that I thought would be covered but phone calls led no where and emails kept being ignored. It was mind boggling and I loathed seeing Hello Woof Meow emails that completely ignored any of what I had asked and started the whole circus again of me having to send/phone my questions again. I can't fathom who all of these people are giving positive reviews. The only possible explanation is they're fake reviews and those names have been stolen. Wishing all pets stay healthy and this company goes out of business!
Insurer: Pets Plus Us
By: Anita
Not an insurance company, Criminal organization that only takes money
We had them for a year and filed 4 claims totaling close to 2K. The reimbursement from these scammers was $0. WTF!! The claims process is extremely tedious. When I filed I already got the feeling it was a garbage company. They claim to be proud of being able to help pet parents. The sad truth is that they are only proud of scamming you out of your hard-earned money. The only reason we got a policy is because we are Costco members. We will be canceling the Figo policy shortly as we already purchased a new policy with a better-rated company.
Insurer: Figo
By: Oliver
Thanks Christopher for providing me…
Thanks Christopher for providing me with the utmost service.
Insurer: Nationwide
By: Joe Gonzalez
This was my first claim and you got it…
This was my first claim and you got it finished right away. Thank tou
Insurer: Spot
By: Rosalie Gurule
Pets Best is always fast and efficient…
Pets Best is always fast and efficient in their review of all claims processes.
Insurer: Pets Best
By: Customer