154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 25, 2024

This company raises rates at a 75%…

This company raises rates at a 75% yearly increase. It becomes unaffordable after 3 years . My dog is only 3 years old with no health issues and no claims and the price went from $70 to $124. That's ridiculous. If you take that current price over the course of the dogs life and it's just not worth it.

Insurer: Trupanion

By: Christopher Dumais

Verified January 24, 2024

Easy to file a claim

Easy to file a claim and efficient to get reimbursed.

Insurer: Spot

By: Gabriele Hollerith

January 24, 2024

Great online and live support!

Trupanion makes submitting and being reimbursed for claims very easy to do online. They're live support is also great. Will always get their insurance for my dogs.

Insurer: Trupanion

By: Mary Grane' Rumzie

January 24, 2024

The insurance company hard to approve…

The insurance company hard to approve any condition takes several days to approve and poor customer service . I dont recommend to take this policy as pet owner very frustrating.

Insurer: Fetch Canada

By: Sreenivas Manthri

January 24, 2024

Has the best combination of coverage…

Has the best combination of coverage and premium. Claims submitted have been accepted and paid promptly. One misunderstanding initially was cleared up easily with one phone call.

Insurer: Pets Best

By: customer

January 24, 2024

What a Rip-Off Pets Best Insurance is!

Pets Best Insurance for my dog - Had this insurance for 1 year and it is due for renewal. The rate is $10 more per month - now up to $45.45 per month. We have not even used it at all in the past year. When I went and did a new search to buy from another company, Pets Best pops up 1st with a quote of 31.00 per month - for the same coverage I have now ( but even less than I was paying every month for the past year - go figure!). When I called to speak with the company about this, I was given the "run around" - This is nothing more than a bait & switch approach -because each year as pet ages you run risk of paying more if you were to start with a new company. Only thing is, I can pay less right now - with my pet being a year older - as compared to keeping the plan with Pets Best. Don't bother with them - and their customer service is awful.

Insurer: Pets Best

By: Disappointed customer

Verified January 24, 2024

Happy as of Today

I am happy with the response I got so quickly to my claim. I would like more information on getting assistance with particular claims. So far so good pretty self explanatory. I have not received reimbursement I am told its on the way as of now.

Insurer: Spot

By: Cookie Wright

January 24, 2024

Excellent service and prompt response…

Excellent service and prompt response thank you very much they are very thoughtful too

Insurer: ManyPets

By: Giacomo Maniscalco

Verified January 24, 2024

Disappointed

I am very disappointed in Trupanion's service. I have never received Medical Record Summaries for two of my dogs. The claim process is extremely slow and cumbersome. You have to repeat information that should be retained by the company every time you file a claim. It takes weeks for claim decisions to be made. All but one of the Customer Service representatives I have contacted through phone calls or chat, while friendly, have been ineffective and unable to solve problems. As expensive as Trupanion's coverage is, I expected much better from this company.

Insurer: Trupanion

By: customer

Verified January 24, 2024

Easy to enroll

Easy to enroll. My vets office recommended this company.

Insurer: Trupanion

By: customer

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