154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 25, 2024

Healthy Paws Quick Response

I have a policy with Healthy Paws because a veterinarian told me it is the one she uses for her dogs and she thought they were excellent. My experience with them has been excellent, as well. My dog had to have a very expensive endoscopy. In an easy process, I submitted the claim online to Healthy Paws. Their response was immediate, the approval within 48 hours, and the check in hand within a week.

Insurer: Healthy Paws

By: Keitheley

Useful
Verified January 25, 2024

Not happy with customer service…

I wrote a long email to customer service and never heard back. I signed up and was unable to enter my free month code and I tried to call but kept being transferred and disconnected until of course when I couldn’t wait any longer, and signed up, customer service answered literally the moment I finally paid and then they told me they couldn’t help me. Not a good way to start out over such a small amt of money that you are giving as an incentive for people to choose you and then you don’t come through when your service doesn’t work!

Insurer: ASPCA

By: Debra Stolowitz

January 25, 2024

Dog family 7

I am a senior and have had excellent service and no hassle.

Insurer: Pets Plus Us

By: Hazel

Useful
January 25, 2024

New Customer.

Once I was advised on how to submit claims the process was very easy. Claims were processed and paid by direct deposit in a reasonable time. I am pleased with ASPCA

Insurer: ASPCA

By: Vickie

Useful
Verified January 25, 2024

I recently switched to a different…

I recently switched to a different insurance company. There coverage wasn’t as good as ASPCA, so I switched back.

Insurer: ASPCA

By: Margaret Greco

Verified January 25, 2024

Great

Very easy to use.

Insurer: Spot

By: Susana Gutierrez

January 25, 2024

Worst pet insurance company it doesn't…

Worst pet insurance company it doesn't cover a penny. You only pay for nothing. The don't pay u back. They only give u excuses And ask for invoices, documents, again invoices Nothing else. This is a headache invoices no. Cover. Just go and look for something else

Insurer: Healthy Paws

By: Angelica M Hernandez

Verified January 25, 2024

Fast, Easy, and great peace of mind!

Love the app and online portal

Insurer: Figo

By: Natalie Moroz

January 25, 2024

Samantha was incredible

Samantha was incredible! I called in to get some more info about our policy's yearly renewal. She was able to provide such detailed information and helped me understand every aspect of the renewal and changes that came with it. Together we reviewed options for restructuring our policy to better suit my and Stella's needs and looked over a variety of options. She was also able to answer any questions that came up and provided information I didn't even know I needed (but I definitely did!) She was able to speak to all aspects of the price change in a way that was easy to understand and did so in such a pleasant way. Have a call about a pricing review is never an easy call to make but this call was so easy and I honestly just had the best time on this call. It was pleasant, fun, and enjoyable (which as a lot of people know with any company is not an easy feat!) I'll be making sure that any time I call in to Fetch that I ask for Samantha because I know that whatever issue I'm facing or questions I have will end up with a great solution and a pleasant conversation!

Insurer: Fetch Canada

By: delilah black

Verified January 25, 2024

No interaction

No interaction. No vet problems that would be covered

Insurer: Figo

By: Greg

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