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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wonderful company. No questions asked for a claim
Our dogs has had 4 major surgeries and 4 minor surgeries and Healthy Paws has paid everything with no questions. Ziva’s total cost of surgeries is around $70,000 and we have only paid 20%. I will never use another company. Once we place the claim it is only about a week later that we have the check. Wonderful company! The key is to get the dog on the insurance at a young age. When we started her as a puppy it was only $35 a month. As she aged the insurance has gone up. The price does not go up based on the number of claims.
Insurer: Healthy Paws
By: John Raney
Top Notch Customer Service
Travis called and we talked about the insurance plan I purchased for our kitten. So glad I got all the answers to my questions.
Insurer: ASPCA
By: SunshineNH
I was very impressed that someone from…
I was very impressed that someone from ASPCA called to introduce themself and welcome Callie & myself to your Insurance Company. I will be moving into our new home in a couple weeks after I close and this was a very seamless and easy process. It is the first time I ever had purchased Pet Insurance and I was very happy that this has been such a great experience!! Now to get my girl a great Veterinarian to take care of my Fur Baby Callie. Thanks for taking good care of us to start a warm welcome to our new experience with Pet Insurance. Callie & her Momma (Michelle)
Insurer: ASPCA
By: Michelle Huff
Predatory sales tactics
During an appeal, the claims team managed to find new exclusions. Best described as "customer no service." If you have to call be prepared to wait, unless you're calling the sales line - you'll get someone on the first ring. Ji Garcia, Claims Adjuster Jenna Mahan, Chief Underwriter on behalf of American Modern Home Insurance Company
Insurer: Embrace
By: JPS
Emergency treatment
You don't cover exam????? How do you know whats wrong with the pet. You owe me 179,00 or i will find a better insurance comoany
Insurer: Trupanion
By: Pamela
I do not know about other vet
I do not know about other vet insurance companies but Many Pets has been wonderful so far. I have three furry kids and all under the wellness and accident and disease insurance by them and the times I've submitted any claim, they've been amazingly good.
Insurer: ManyPets
By: Isabel Montalvan
Sufficient, but can find better.
Since having PetsBest from 2021 to present, my experience has been sufficient. My premium has gone up from $60ish to $80. They've had to review at least 2-3 claims because a representative coded my items wrong, thus making me wait longer to receive funds. Additionally, a few meds my pup has been on are not covered-- which does not make sense as there are DIRECT meds to cure illnesses. Most meds are more costly due to his weight, so it defeats the purpose of having insurance at times. Customer service has been fine and are always accessible. I will more than likely switch over once I find a company that better suits my pups needs.
Insurer: Pets Best
By: customer
I had nationwide for years and as the…
I had nationwide for years and as the animals got older the premium went up. Ok that’s kinda normal but the denied every claim. I paid 10 of thousand dollars to insure 5 pets. I canceled today after another run around re: another claim. There are other better insurance policies with other companies
Insurer: Nationwide
By: Cindy Schwinn
Spot insurance is amazing there…
Spot insurance is amazing there customer service is on point. They work really fast on Reimbursing Funds There prices are really great...I Recommend everyone to get This insurance for their pet
Insurer: Spot
By: Marcus Scott
Terrible insurance, total scam!
Terrible insurance for your pet. I bought 2 policies when I got 2 puppies. My coworker told me great things about their policies. What really sold me initially was the wellness coverage. What a mistake I made listening to him. The 1st thing is the wellness only covers vaccinations, flea, and heartworm once. After that you will be lucky to get a dime let alone an explanation as to why they don't cover basic vaccines. Recently submitted a $600 plus vet bill for annual vaccines and checkup. Only received $70...yup you read that right. The premiums cost more than the reimbursement. My renewal came in March and somehow a vet bill from April has already met my yearly reimbursement evethough they paid almost nothing out. Really shady insurance company. Don't buy anything from them.
Insurer: Nationwide
By: Nick