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It Depends on the Representative
My 11 year old little girl kitty Abbie, was diagnosed with Hyperthyroidism in Dec 2022. Her prognosis was very good but the treatment cost was not cheap. Having Pet Plan (now Fetch) made the decision easier. Her treatment (I 131) took 4 months to be scheduled. It was done on 4/3/2023. She is doing very well now. I did not understand at the time that there is a 90 day window to submit claims. I waited till after Abbie's treatment, then submitted all the invoices at once. My claims were all denied for being over 90 days. I then called in on 4/20/2023 for an explanation. The representative I spoke with was not very helpful. She told me she would look into the situation and call me back shortly. After waiting 4 hrs I called back. This time I spoke with Tattianna Smith. Tattianna reviewed my claim and understood exactly what was happening. She explained my mistakes and stayed on the line while I refiled. She then confirmed that my claim was now filed correctly. I was good to go. So much so, that 24 hrs later, I received an email from Fetch that my claim was approved and the payment is on its way. I can not commend Tattianna enough. She is a very knowledgeable and wonderful representative for Fetch. Thank you.
Insurer: Fetch
By: Lee
Fast and easy to purchase online but…
Fast and easy to purchase online but just purchased so can’t really rate yet
Insurer: Spot
By: teresa evans-doss
It was simple to sign up and very…
It was simple to sign up and very affordable.
Insurer: Spot
By: Bonnie Degenhardt
FETCH is the best!
I’ve been with Trupanion and Pet Secure with different pets. The last 5 years I’ve been with FETCH and they have the most comprehensive coverage, a great App that is easy to use and excellent customer service.
Insurer: Fetch
By: Roxanne
Look no further!!
I was so skeptical of pet insurance companies but Healthy Pet has been beyond supportive and astonishing fast in sending payment also has the simplest submittal process. Their app has all info in one place super simple to access.
Insurer: Healthy Paws
By: Cathy
My experience with Lemonade
At first they seemed ok. I have a puppy now 11 months old. I received money back on vaccines. He got kennel cough, I sent them the bill but they needed to contact my vet for more information. I think they may have covered something. The real issue I had was when I neutered my puppy. They covered the neuter as it says in my contract.. which they kept referring back to. They don’t tell you that they don’t cover the anesthesia, the laser, or even the medication you get sent home with. I was very surprised. The neuter itself was $343, they reimbursed me $120. He did need some teeth removed but I already knew that wouldn’t be covered. However, there is a list of about $247 of things I thought would be covered including anesthesia & the laser required for surgery, as well as medication for after care.
Insurer: Lemonade
By: Charna
I hope they are good
I hope they are as good as I heard
Insurer: Spot
By: Diane Fencl
HAVE NOT USED THE INSURANCE FOR MY DOG…
HAVE NOT USED THE INSURANCE FOR MY DOG QAS OF NOW.
Insurer: ASPCA
By: fred accario