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Outstanding
Outstanding, rapid response to claims. The claims staff even prioritized my need to have my 12 yr old girl euthanized at home and had those claims processed prior to my Joes TPLO surgery. I was in receipt of my reimbursement prior to my needing to pay my credit card bill.
Insurer: Embrace
By: Diane Cenneno
Get ready for them to jack your rates up
Have been a "customer" of theirs for over 13 years. Will do whatever they can to not pay for services, or deny. The best part is they will jack up your rates when your beloved family member is old enough to basically make it impossible to get coverage elsewhere. The rates went up almost 50% in several years in a row, and called it "market adjustment". They will waste your time and your money and there are other options that seem better.
Insurer: Trupanion
By: Victor
Excellent service, compassionate staff
Great company. One of the few that reimburses for alternative care i.e acupuncture, laser therapy, hydrotherapy etc. claims process is easy and response time is timely. I’m fortunate to work with a staff person named Meghan . The most empathetic and caring person I’ve ever worked with. She is the very best. My only issue is the growing cost of the insurance. I presently pay 200 per month for 7000-8000,( can’t remember which) 1000 dollar deductible and a 70 percent rate return on claims. I started when my dog was 8, he is now 13.5. I’m concern with what my increase will be at the end of March. Outside for the escalating costs they are super!
Insurer: Embrace
By: Janet Sgro
So far I’ve paid $8000 and just dog…
So far I’ve paid $8000 and just dog medical bills and they haven’t covered not one thing. I’m always declined and on review this place is a scam. I would never recommend anyone to go here. look for affordable insurance else where there’s many out there. I’m canceling my plan today.
Insurer: Spot
By: Jihad
WASTE OF MONEY
WASTE OF MONEY Put whatever money you would be wasting on this service and put it in a piggy bank for your pets. This is a scam under the brand of a recognized charity
Insurer: ASPCA
By: Pedro Souza
Outstanding Coverage and Organization
I have been using embrace for the past 11 years and could not be happier with the experience. From easy claims submissions to quick processing and receipt of funds they are top notch! Highly recommended!
Insurer: Embrace
By: Scott C
Claims were resolved very quickly
Claims were resolved very quickly. I wish my insurance plan was as speedy.
Insurer: Embrace
By: Susan
Processing of claims.
The claims are reviewed and reimbursed promptly. The staff is very kind and helpful.
Insurer: Embrace
By: Customer
I was asked for the invoice 2 times…
I was asked for the invoice 2 times when I sent the invoice in the first time.
Insurer: Embrace
By: Debra Smith
I have had a recent run of bad luck
I have had a recent run of bad luck, including a few emergencies with my cat. The app, and the claiming process has been so easy and user friendly. With everything else I have to stress and worry about, my claim and filing a claim has not been one of them.
Insurer: Embrace
By: Shelby Berg