217,169+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,169 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy process & Affordable Quote
Getting a reasonable quote through the app was simple and easy.
Insurer: MetLife
By: SK
They do not help cover dental…
They do not help cover dental procedures so its not worth having.
Insurer: Nationwide
By: customer
Josh was absolutely wonderful to deal…
Josh was absolutely wonderful to deal with. He explained my policy and everything that is covered in it!
Insurer: Fetch
By: Sharon Singer
This was great
This was great! It was so easy to enroll.
Insurer: MetLife
By: Yolanda Martin
They made it right eventually
I will say, they changed their mind & made the right choice but it was very upsetting in the beginning with they denied my dogs surgery & I had to call & resubmit, while my dog was healing. But they did make it right.
Insurer: MetLife
By: customer
Filing claims is so easy
Filing claims is so easy and the payout is quick.
Insurer: MetLife
By: Heather
Very satisfied
Very satisfied. Quick and easy process. Rates have increased substantially though. Not satisfied with that
Insurer: MetLife
By: Afia Avsar
Aileen was helpful and efficient.
Aileen was helpful and efficient.
Insurer: Fetch Canada
By: Victoria Staseff
My experience has been poor
My experience has been poor. Multiple claims have been delayed over 10+ days, and I’ve received inconsistent answers from different representatives. I had to follow up repeatedly to get basic updates. Direct pay only worked once despite prior issues. The process has not been clear or consistent. Premiums are unaffordable and I had one premium for one pet jump up 49% in one year. I have warned family and friends about the poor communication and unreliability of trupanion.
Insurer: Trupanion
By: Jaesa Wright
Not actually wanting to help clients - they make assumptions on diagnosis before diagnosis made
This company saw my dog had a post-spay uti a month before getting the policy. I brought her in two months or so after getting the policy because she was having issues with incontinence the incontinence had not developed until after that time which the vet confirms. But the insurance company, doing all they can to escape helping their customers, decided to assume the diagnosis and relate it to the uti (I would assume). They never really explained why. They just said it was prior existing condition. Which it was not. Making it a pain in the butt. It’s insane. Horrible scam of a company. Anyone should go through any other company. Please.