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I submitted a claim from Amazon for a supplement my veterinarian recommendation that they didn't carry. On the Amazon App with my phone the name of the supplement was cut off on the invoice. I had to resubmit the details again for them to process the claim, but the turnaround time was less than a day.
Insurer: Trupanion
By: Melissa
Trupanion rocks!
The convenience of Trupanion is wonderful! My veterinarian fills out the claim and before I leave the clinic, I have my approval and I pay my portion only. It’s great!!!
Insurer: Trupanion
By: Linda
Best Customer Service
Trupanion has the best customer service. They respond quickly to every inquiry (and with a friendly attitude to boot!). They also pay claims very quickly as well, which is very helpful when you're facing a big vet bill.
Insurer: Trupanion
By: Betsy Forhan
A denial based on a clerical
A denial based on a clerical Error for pre existing )called office and state 2 days ago dog was breathing weird, but dog was not even owned until 1 day ago) has caused too much hassle and the entire process is flawed and stacked against me.
Insurer: Trupanion
By: Kenny
Quick and easy while at vets office!
Quick and easy while at vets office!
Insurer: Trupanion
By: Yvette
They are there to help the needs of my…
They are there to help the needs of my cat
Insurer: Trupanion
By: Jamie
My dogs medical bill was paid
My dogs medical bill was paid after having to file an appeal due to a billing problem. Thank you. The only complaint I have is the monthly payment. $160.00 seems pretty high for a 5 year old dog. It’s almost as much as much as my Medicare payment ($185.00 a month). I have considered looking elsewhere but your insurance is easy to use with fast response and payment if billed properly.
Insurer: Trupanion
By: Patty
Amanda was great
Amanda was great. She answered all of my questions, was very courteous, knowledgable, and courteous
Insurer: Fetch
By: Kay Brewer
The simple experience of filing a claim…
The simple experience of filing a claim and receiving a payment. The process took within 4 days !
Insurer: Trupanion
By: Philip