222,811+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,811 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pet’s Best is the WORST
We’ve had Pet’s Best for our dog and have only used it 1x. Premiums started at $69 and have now ballooned to $249! Friends have use a different company (same area/aged dog) but have used many times yet their premium is below $20. When we called Pet’s Best to ask why ours was so high we were hung up on! While waiting on hold again to cancel I insured our dog with Nationwide for $23/month. Customer service was rude and didn’t care. Still don't know why our premiums skyrocketed for no reason.
Insurer: Pets Best
By: Customer
Great rate
Great rate, payroll deducted so all is well.
Insurer: MetLife
By: Becky Altemus
Be very careful with this company
Be very careful and understand how they define a pre-existing condition. From my experience, they can deny claims based on a pre-existing condition for a condition that never existed - a condition was investigated, but when the test came back negative and no diagnosis or treatment was ever provided, they still claimed that the investigation was covered by their definition of pre-existing.
Insurer: AKC
By: Pete
So easy!
Working with MetLife is so easy there's no hidden fees and everyone you speak with is so kind and ready to help
Insurer: MetLife
By: Kaurina Niznik
It was easy to use and quick quote!
It was easy to use and quick quote!
Insurer: MetLife
By: Brian Wright
You take care of my pet and I am very…
You take care of my pet and I am very grateful.
Insurer: Pumpkin
By: Nadine
Your follow up is excellent!!
Your follow up is excellent!!
Insurer: Trupanion
By: Liz Kelly
It was easy to use the web sitek
It was easy to use the web site. Only problem was that my cats condition was not listed.
Insurer: ASPCA
By: Carole Gernett
Denied for a new issue
My dog was seen for an issue with his larynx. Met life decided that he has tracheal collapse and that is the issue of course they say it's pre-exisiting (IT'S NOT). I appealed they denied it then tell that I can submit a second appeal for $85 an hour out of my pocket. When I ask for a full refund because they aren't holding up their end of the deal they refuse because I had the "option" of using the insurance for other things during that time which I did NOT use and suggested I take my animal to the vet for something else that they will cover (and most likely deny).
Insurer: MetLife
By: Kellie Czajkowski