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Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have had great experience with…
I have had great experience with embrace pet insurance. My initial claim was denied for a specific treatment however with my dog heart murmur and passage ways medication to the past three claims has been phenomenal. An extremely happy with their customer service and care for our Bella! Thank you!
Insurer: Embrace
By: April Hutchinson
Be Careful
I had this Pet Insurance for years for my three dogs. And for a while, everything was great and I had no issues. As my female dog was aging, the premium continued to skyrocket. When she was six she had mast cell cancer. At first her cancer treatment was covered because I was paying for the policy for major medical. I was paying $384 a month just for her coverage. And then I received a letter in November saying when her policy was up in December, they would not renew her. Because of her previous history with cancer, that was a death sentence for my dog. They didn’t contact me to see if I wanted to change the plan to something different. They just canceled her policy. Because they just canceled her policy, I am unable to ensure her with anyone else because she is considered pre-existing. Because she no longer has insurance treating her cancer is nearly impossible. I feel after years of paying premiums to this company. They should’ve at least given me an option for a different policy. They know that by canceling her without giving me an option for a different plan that I was no longer available for insurance with anyone else either. 
Insurer: Nationwide
By: Sheri Warren
Previous customers and now again with our new puppy.
We’ve had Nationwide pet insurance previously and were always satisfied with the service and the dedication to the customer. No need to shop others!
Insurer: Nationwide
By: Pamela L Gwathney
Concentrating on Bella Instead of a Financial Burden
When my sweet little Yorkie started showing signs of some health issues, it was a huge worry to me. Spot Insurance helped take some of that worry away as far as financial worry and helped me concentrate on the most important thing .. diagnosing Bella's illness and starting her on a treatment plan. So far she is doing well just taking medication. Thank you, Spot, for the quick action on our claim.
Insurer: Spot
By: Linda
Post-application discrepancy
At the end of the application process screenshots were taken. I had applied for a $250 deductible and 80% reimbursement at a certain price. The email received showed the correct monthly price and deductible; however, reimbursement is shown at 70%. I emailed the company requesting clarification/confirmation and a number of days later have received no reply. Hoping when the policy information is received that it will match my application for coverage desired. Meanwhile, glad I have screenshots showing the policy number and details stated above.
Insurer: Nationwide
By: Mary Beth
Great customer service
Melody was informative, friendly & professional
Insurer: Nationwide
By: B Lindsay
The representative was so polite and…
The representative was so polite and patient. He answered all my questions thoroughly and provided the plan best for my pets.
Insurer: Nationwide
By: Jennifer
Very easy to put in a claim
Very easy to put in a claim
Insurer: MetLife
By: John k
Great Pet Insurance!
Customer service was so nice, and Insurance claim process was so quick and got money back in 1 week.
Insurer: Spot
By: Kawai Duffield