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Pets Best never covers anything
Pets Best never covers anything. Always have a reason for not covering claims. Wouldn’t cover an ear infection saying that he has allergies which he does not. Then they keep going up on the policy rates. This time they went up by almost double what it was a year ago. From $ 54.00 a month to $91.00!! Seriously a scam.
Insurer: Pets Best
By: Jody Dion
Lives up to its name
Pets Best, for me, has been the best insurance I've found for my dogs. Submitting claims has been quick and easy. Customer Service has been extremely helpful. I get to talk to a real human and they are so kind and patient. They take the time to find the right answers and even call back when necessary. Reimbursements take time, but they update me on the process. I never felt ignored. Having a 16 yr old in kidney failure was hard and having to say goodbye was harder, so when I needed time to put through his last claims, I was treated with kindness. I can't say enough about Pets Best. They truly are the best.
Insurer: Pets Best
By: Sharon
Your deductible is handled differently…
Your deductible is handled differently than other companies and I think it is better to have it per illness/injury rather than per year.
Insurer: Trupanion
By: Valued Customer
This is the first time my husband & I…
This is the first time my husband & I have ever have ever had the need to use insurance. We have been so blessed that our dogs have always been so healthy. Having our Harley come down with this illness has been rough to deal with. The upside is that the Spots website & customer service has been so helpful and easy to process claims. Fast turnaround with no issues. We are so thankful.
Insurer: Spot
By: KRISTEN OVEREN
The premiun amount dobles every year
I have two pets insured with them. It is a great insurance that covers what they offer very fast but the premium price every year doubles even though when I sign with them they told me they never increase premiums drastically. This year I’m thinking of switching because for just one of my dogs I’m going to pay more than $330 a month comparing to last year that was $150. I think not a reasonable increase.
Insurer: Trupanion
By: Rosa Sordo
Heart broken and broke
I was using pets plus us and they refused to cover my last vet emergency. My dog ended up dying at that emergency. They refused to cover the bill because they felt that her vaccines were the cause and they would not cover. The manual does not say anything about this and they refused to budge. I would really never want to use this company again and would like to tell others to use another company.
So far I am very pleased with Spot…
So far I am very pleased with Spot Insurance. The turnaround time from claim filing to payment was amazing. They did what they said they would do with a very simple process.
Insurer: Spot
By: Sandra M
My pet was preapproved for a surgical…
My pet was preapproved for a surgical procedure. It’s been 2 weeks since I submitted the claim after she had it done and they still haven’t assigned it to an assessor. Very slow!!! Addendum: I just had a nice chat with a trupanion rep and she clarified that not only are they not even reviewing this claim, they are only up to January 5th's backlog. That slows it down even more--looking at several weeks before our preapproved case even gets looked at for reimbursement.
Insurer: Trupanion
By: Mary
i love ASPCA health insurance
i love ASPCA health insurance
Insurer: ASPCA
By: David Crowthers
Highly Recommend
We've had our dog since 2016 and have been with Trupanion since we got him as a pup. They are honestly amazing, with fast refunds and excellent coverage. The monthly price changes based on veterinary prices, so your monthly may go up or down yearly. My only complaint is that we didn't think to get coverage for physio/joint treatments, and now it is too late to add to our plan. I think it would be better if Trupanion gave options based on common breed problems because we would have chosen that if we had known. Otherwise, Trupanion is amazing; we've had to make many emergency claims, which did not affect our monthly payment. This plan has paid for itself.
Insurer: Trupanion Canada
By: Elizabeth B