154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 03, 2024

Pets Best never covers anything

Pets Best never covers anything. Always have a reason for not covering claims. Wouldn’t cover an ear infection saying that he has allergies which he does not. Then they keep going up on the policy rates. This time they went up by almost double what it was a year ago. From $ 54.00 a month to $91.00!! Seriously a scam.

Insurer: Pets Best

By: Jody Dion

February 03, 2024

Lives up to its name

Pets Best, for me, has been the best insurance I've found for my dogs. Submitting claims has been quick and easy. Customer Service has been extremely helpful. I get to talk to a real human and they are so kind and patient. They take the time to find the right answers and even call back when necessary. Reimbursements take time, but they update me on the process. I never felt ignored. Having a 16 yr old in kidney failure was hard and having to say goodbye was harder, so when I needed time to put through his last claims, I was treated with kindness. I can't say enough about Pets Best. They truly are the best.

Insurer: Pets Best

By: Sharon

Useful
Verified February 03, 2024

Your deductible is handled differently…

Your deductible is handled differently than other companies and I think it is better to have it per illness/injury rather than per year.

Insurer: Trupanion

By: Valued Customer

Verified February 03, 2024

This is the first time my husband & I…

This is the first time my husband & I have ever have ever had the need to use insurance. We have been so blessed that our dogs have always been so healthy. Having our Harley come down with this illness has been rough to deal with. The upside is that the Spots website & customer service has been so helpful and easy to process claims. Fast turnaround with no issues. We are so thankful.

Insurer: Spot

By: KRISTEN OVEREN

February 03, 2024

The premiun amount dobles every year

I have two pets insured with them. It is a great insurance that covers what they offer very fast but the premium price every year doubles even though when I sign with them they told me they never increase premiums drastically. This year I’m thinking of switching because for just one of my dogs I’m going to pay more than $330 a month comparing to last year that was $150. I think not a reasonable increase.

Insurer: Trupanion

By: Rosa Sordo

February 02, 2024

Heart broken and broke

I was using pets plus us and they refused to cover my last vet emergency. My dog ended up dying at that emergency. They refused to cover the bill because they felt that her vaccines were the cause and they would not cover. The manual does not say anything about this and they refused to budge. I would really never want to use this company again and would like to tell others to use another company.

Insurer: Pets Plus Us

Veterinarian: Edmonton south animal hospital

By: Maritza

Useful
Verified February 02, 2024

So far I am very pleased with Spot…

So far I am very pleased with Spot Insurance. The turnaround time from claim filing to payment was amazing. They did what they said they would do with a very simple process.

Insurer: Spot

By: Sandra M

February 02, 2024

My pet was preapproved for a surgical…

My pet was preapproved for a surgical procedure. It’s been 2 weeks since I submitted the claim after she had it done and they still haven’t assigned it to an assessor. Very slow!!! Addendum: I just had a nice chat with a trupanion rep and she clarified that not only are they not even reviewing this claim, they are only up to January 5th's backlog. That slows it down even more--looking at several weeks before our preapproved case even gets looked at for reimbursement.

Insurer: Trupanion

By: Mary

Verified February 02, 2024

i love ASPCA health insurance

i love ASPCA health insurance

Insurer: ASPCA

By: David Crowthers

February 02, 2024

Highly Recommend

We've had our dog since 2016 and have been with Trupanion since we got him as a pup. They are honestly amazing, with fast refunds and excellent coverage. The monthly price changes based on veterinary prices, so your monthly may go up or down yearly. My only complaint is that we didn't think to get coverage for physio/joint treatments, and now it is too late to add to our plan. I think it would be better if Trupanion gave options based on common breed problems because we would have chosen that if we had known. Otherwise, Trupanion is amazing; we've had to make many emergency claims, which did not affect our monthly payment. This plan has paid for itself.

Insurer: Trupanion Canada

By: Elizabeth B

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