154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 05, 2024

Get ready for them to jack your rates up

Have been a "customer" of theirs for over 13 years. Will do whatever they can to not pay for services, or deny. The best part is they will jack up your rates when your beloved family member is old enough to basically make it impossible to get coverage elsewhere. The rates went up almost 50% in several years in a row, and called it "market adjustment". They will waste your time and your money and there are other options that seem better.

Insurer: Trupanion

By: Victor

Verified February 05, 2024

Excellent service, compassionate staff

Great company. One of the few that reimburses for alternative care i.e acupuncture, laser therapy, hydrotherapy etc. claims process is easy and response time is timely. I’m fortunate to work with a staff person named Meghan . The most empathetic and caring person I’ve ever worked with. She is the very best. My only issue is the growing cost of the insurance. I presently pay 200 per month for 7000-8000,( can’t remember which) 1000 dollar deductible and a 70 percent rate return on claims. I started when my dog was 8, he is now 13.5. I’m concern with what my increase will be at the end of March. Outside for the escalating costs they are super!

Insurer: Embrace

By: Janet Sgro

February 05, 2024

So far I’ve paid $8000 and just dog…

So far I’ve paid $8000 and just dog medical bills and they haven’t covered not one thing. I’m always declined and on review this place is a scam. I would never recommend anyone to go here. look for affordable insurance else where there’s many out there. I’m canceling my plan today.

Insurer: Spot

By: Jihad

February 05, 2024

WASTE OF MONEY

WASTE OF MONEY Put whatever money you would be wasting on this service and put it in a piggy bank for your pets. This is a scam under the brand of a recognized charity

Insurer: ASPCA

By: Pedro Souza

Verified February 05, 2024

Outstanding Coverage and Organization

I have been using embrace for the past 11 years and could not be happier with the experience. From easy claims submissions to quick processing and receipt of funds they are top notch! Highly recommended!

Insurer: Embrace

By: Scott C

Verified February 05, 2024

Claims were resolved very quickly

Claims were resolved very quickly. I wish my insurance plan was as speedy.

Insurer: Embrace

By: Susan

Verified February 05, 2024

Processing of claims.

The claims are reviewed and reimbursed promptly. The staff is very kind and helpful.

Insurer: Embrace

By: Customer

Verified February 05, 2024

I was asked for the invoice 2 times…

I was asked for the invoice 2 times when I sent the invoice in the first time.

Insurer: Embrace

By: Debra Smith

Verified February 05, 2024

I have had a recent run of bad luck

I have had a recent run of bad luck, including a few emergencies with my cat. The app, and the claiming process has been so easy and user friendly. With everything else I have to stress and worry about, my claim and filing a claim has not been one of them.

Insurer: Embrace

By: Shelby Berg

February 05, 2024

Don't waste your money and time

Edit: Fetch had a representative call me who told me I still have coverage left. However I just had another claim "approved" but somehow wellness doesn't cover any of the annual exam fee. So I got $38 back on a $200+ claim. (This is less than what I pay monthly for this coverage) Yet I "still have plenty of coverage left"? Fetch is a waste of money and energy. Original: I signed up for the wellness plan to cover new puppy care - vaccinations etc., however, the plan only ended up covering one appointment. It also feels sketchy that it only does reimbursement, so you have to pay up front and then hope they end up reimbursing you. I want the best care for my pet and have done extensive research on pet insurance, I have yet to find a pet insurance that doesn't feel like a scam, Fetch included. I only signed up on the recommendation of the Humane Society when I adopted my new puppy. Unfortunately I don't think they had the most accurate information about the coverage provided by Fetch.

Insurer: Fetch

By: KZ

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