154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 06, 2024

Embrace is easy and helpful

Embrace has always been very helpful and fast with claims. Customer service is great to work with. The app is very easy to use, claims can be submitted within minutes. I would give 5 stars but they are very expensive, my cost rises drasticly every year. For the price I have to pay, they lose a star.

Insurer: Embrace

By: Nik P

February 06, 2024

Worst Experience ever - Pathetic totally

I had to take my dog to the vet on Jan 10th for which I submitted a claim on Jan 11th 2024 On Jan 25th 2024 I get a notification on the app that the documents are missing and I need to upload the invoice and receipt and previous vaccinations hence I do that On Feb 5th I get notified that I need the documents to be uploaded and they are same set of documents which I uploaded it’s really frustrating when you cannot talk to anyone and all they want to say is “Here is the link to upload the documents” I think before asking us to verify that “I am not a Robot” they should verify themselves that their customers are “Not Dealing with a Robot” NO CUSTOMER SERVICE AT ALL !!! WILL NEVER EVER RECOMMEND ANYONE WITH FETCH PET INSURANCE

Insurer: Fetch Canada

By: Hardikkumar

Useful
Verified February 06, 2024

Such a breeze!!!

The claims process has been a breeze. My dog has gone through a series of visits to diagnose her lame leg. Embrace accepted the claims with ease and made prompt reimbursement which really let me worry less about the insurance and more about helping my fuzzy 4-legged friend heal faster!

Insurer: Embrace

By: GEMcCowin

Verified February 06, 2024

Submitting claims is easy and the…

Submitting claims is easy and the response time is incredibly fast.

Insurer: Embrace

By: Customer

Verified February 06, 2024

Easy to use and claims process is…

Easy to use and claims process is simple and easy to process.

Insurer: Figo

By: customer

February 06, 2024

Very prompt in replying to all phases…

Very prompt in replying to all phases of the claim process and responsive to any inquiries I have had regarding my claim. I am very pleased with Pest Best. This is the first time I've had pet insurance and wasn't sure what to expect. Pets Best came highly recommended from my vet office, who I highly respect, and it's been a delightful stress free experience.

Insurer: Pets Best

By: Marsha Brannon

Verified February 05, 2024

We love it! Although pet insurance has become…

Although pet insurance has become costly. I actually pay more for my pets insurance than I do for myself. We have now been with Embrace for over five years and we've had great service. It's very easy to file claims and also it's easier that they can just direct deposit your refund back into your account.

Insurer: Embrace

By: Sabrina Stewart

Verified February 05, 2024

I love Spot pet insurance

I love Spot pet insurance. They are everything they say they are. I have comforting coverage for both my pets and I have received 70% cash back for just keeping them well.

Insurer: Spot

By: Krystal Clark

February 05, 2024

Beware rate increases

I have 3 dogs and insured all of them around 8 weeks to get the best rates. I paid over $210 a month, to keep them covered. I used it once on my 1year old puppy, and they raised my rate by 30%. They said it was because of "Florida". If you live in Florida, reconsider. It's hard when you choose a plan and budget on it, only to have them raise it a huge percentage, because "Florida".

Insurer: Trupanion

By: Robin Willis Farina

Verified February 05, 2024

The Best!!

Every claim I submit is reviewed with a day or two. A check always arrives within a week, usually sooner. Your customer service is amazing!

Insurer: Embrace

By: Janice

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