154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 06, 2024

I called for a few questions I had

I called for a few questions I had. Everything I needed to know was answered.

Insurer: ASPCA

By: Lisa G

February 06, 2024

Pets Best paid our claim promptly

Pets Best paid our claim promptly. There was an issue with the way the surgery was interpreted and they weren’t going to pay, but it was resubmitted for review and the issue fixed. I have been very pleased with their service, we have had them for about 3yrs. and had some significant surgeries that have been paid. Thank you Pets Best!

Insurer: Pets Best

By: Leslie Rychlik Walenta

February 06, 2024

Claims and Cost

I was very skeptical about buying pet insurance but went for it when I rescued my dog. She was approx 1 year at the time of rescue and discovered quickly she had severe anxiety issues. She is also a very energetic dog, loves to run and play. She has required surgery on both hind legs to repair cruciate ligament tears (human version is ACL). I had purchased the injury/illness policy with a $500 deductible and 90% coverage (thankfully!!) She needs daily anxiety medications as well as monthly injections to help keep her joints healthy. Each surgery was close to $10k. Both surgery's and all her prescription medications are covered at 90% without question. I can honestly say, this was the best pet related decision I have ever made. The policy prices are reasonable and I have never had any claim questioned or denied. I don't find the general coverage policy worth the money, if you're really diligent about submitting the claims it might wash out at the end of the year but the injury/illness policy is a must have in your back pocket!

Insurer: Pets Best

By: Elizabeth

Useful
Verified February 06, 2024

They covered a surgery - no hassle

It's very easy to submit claims They review the claims in a few days When my dog needed $1,100 surgery, they covered $800 of it, which is more than my annual premium. So it's worked out really well

Insurer: Healthy Paws

By: J.P.

February 06, 2024

Choosing who to trust with my puppy’s insurance needs

When I picked up my new puppy from the breeder, he already had his first month of insurance covered. I reviewed the policy with that company and decided that I didn’t want to continue with them. So, I set out to find insurance that would offer the coverage I needed for a price I could afford. Embrace had the options I needed. We filed our first claim for his wellness check. The claims process was a breeze, and payment of my claim was swift. I hope I don’t have to use my pup’s insurance for anything major but if I do. I know they will be there for me and Marley.

Insurer: Embrace

By: Kat H

Verified February 06, 2024

I've had Embrace pet insurance for 4 years!

I've had Embrace pet insurance for the approximately the last 4 years. Throughout the years, the ease and timeliness of insurance claims have dramatically decreased. My average return time is now 24 hours to be accepted, with a usual deposit within 72 hours. I have 3 pets coveted, all 12yrs plus. From pneumonia to epilepsy, embrace had my back. 10/10 recommend for any dog lover that needs the top notch insurance at an affordable cost!

Insurer: Embrace

By: Anthony A.

Verified February 06, 2024

Easy claim process

Easy claim process

Insurer: Spot

By: Sandra Garcia

Verified February 06, 2024

Prompt service and easy filing

I’ve always had prompt service from embrace. I typically have a check within a week of filing and really have zero complaints after 20 years. Customer service is friendly and responsive. In the recent year or so filing has become even easier. Great company!

Insurer: Embrace

By: sam hallyburton

Verified February 06, 2024

Prompt and fair with reimbursement

I was very pleased with both the promptness with which they paid out both my emergency veterinary claims for my dog, as well as with the actual amounts that they covered. This company covers what they say they will cover, no questions asked.

Insurer: Healthy Paws

By: Ira Kaufman

Verified February 06, 2024

Very fast turnaround on my claim

I was not sure how to file a claim. That was the only issue. I called the phone number on the policy and they gave me all the info I needed. They are always super nice.

Insurer: Prudent Pet

By: SusieC

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