154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 06, 2024

Fantastic and immediate coverage

Fantastic and immediate coverage

Insurer: ASPCA

By: customer

February 06, 2024

So Disappointed in this company. We thought they were great.

So Disappointed in this company. We had the insurance for both our dogs for at least 6 years. We were very happy with the coverage and I recommended the company to all of our friends as a great option to manage the cost of pets. They are sadly not the company I thought. We had a credit card issue which necessitated a change in credit card number to make a long story short, the autopay failed fell through the cracks for December and January. While they had our mailing address, and my phone number, they chose to quietly send a notification only to a very old email address (we've had coverage a long time), and then quickly cancel my policy. When I called to correct the issue ($50 overdue for a month) and reinstate my account, which we've paid religiously every month prior to this issue for 6+ years, they claim they can neither reinstate, or give me a new policy with the same rate. Probably surprising to nobody the new rate has more than DOUBLED. I will not be renewing with this company because this behavior is so greedy/scammy and a really crappy way to treat loyal customers.

Insurer: Healthy Paws

By: Melanie

Verified February 06, 2024

The app advertises an average…

The app advertises an average turnaround time of 3-5 days, but that was not my experience. Also, I kept getting emails and notifications that my claims were missing info or needed action even though I had already submitted everything requested. I called each time to confirm that nothing was needed from me, but kept getting the emails and notifications that said otherwise.

Insurer: Spot

By: Kristen Berger

Verified February 06, 2024

Excellent service

Excellent service

Insurer: ASPCA

By: Richard

Verified February 06, 2024

How helpful everyone is

How helpful everyone is

Insurer: Trupanion

By: Barbara Weston

Verified February 06, 2024

Very simple process

Very simple process, reimbursement happened fast!

Insurer: Spot

By: Kristine Beck

Verified February 06, 2024

I received my payments in a timely…

I received my payments in a timely fashion. The website is easy to use.

Insurer: ASPCA

By: Carol Alliger

Verified February 06, 2024

The monthly fee is a little high.

The monthly fee is a little high.

Insurer: ASPCA

By: Iris

Verified February 06, 2024

Great customer service!

Great customer service!

Insurer: ASPCA

By: Eddie Gibson

Verified February 06, 2024

Best Pet insurance for the money

We reviewed several pet ins companies before choosing Spot. They gave us great coverage for both emergencies and office visits . The claim form is easy to fill out and submit. Reimbursement comes quickly and we have it direct deposited. I’ve not had to use customer support so I can’t comment on that but having had it for 2 dogs for over a year - we are thrilled with our choice.

Insurer: Spot

By: Captain

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