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Fantastic and immediate coverage
Fantastic and immediate coverage
Insurer: ASPCA
By: customer
So Disappointed in this company. We thought they were great.
So Disappointed in this company. We had the insurance for both our dogs for at least 6 years. We were very happy with the coverage and I recommended the company to all of our friends as a great option to manage the cost of pets. They are sadly not the company I thought. We had a credit card issue which necessitated a change in credit card number to make a long story short, the autopay failed fell through the cracks for December and January. While they had our mailing address, and my phone number, they chose to quietly send a notification only to a very old email address (we've had coverage a long time), and then quickly cancel my policy. When I called to correct the issue ($50 overdue for a month) and reinstate my account, which we've paid religiously every month prior to this issue for 6+ years, they claim they can neither reinstate, or give me a new policy with the same rate. Probably surprising to nobody the new rate has more than DOUBLED. I will not be renewing with this company because this behavior is so greedy/scammy and a really crappy way to treat loyal customers.
Insurer: Healthy Paws
By: Melanie
The app advertises an average…
The app advertises an average turnaround time of 3-5 days, but that was not my experience. Also, I kept getting emails and notifications that my claims were missing info or needed action even though I had already submitted everything requested. I called each time to confirm that nothing was needed from me, but kept getting the emails and notifications that said otherwise.
Insurer: Spot
By: Kristen Berger
How helpful everyone is
How helpful everyone is
Insurer: Trupanion
By: Barbara Weston
Very simple process
Very simple process, reimbursement happened fast!
Insurer: Spot
By: Kristine Beck
I received my payments in a timely…
I received my payments in a timely fashion. The website is easy to use.
Insurer: ASPCA
By: Carol Alliger
The monthly fee is a little high.
The monthly fee is a little high.
Insurer: ASPCA
By: Iris
Great customer service!
Great customer service!
Insurer: ASPCA
By: Eddie Gibson
Best Pet insurance for the money
We reviewed several pet ins companies before choosing Spot. They gave us great coverage for both emergencies and office visits . The claim form is easy to fill out and submit. Reimbursement comes quickly and we have it direct deposited. I’ve not had to use customer support so I can’t comment on that but having had it for 2 dogs for over a year - we are thrilled with our choice.
Insurer: Spot
By: Captain