154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 08, 2024

Very first claim was denied

Very first claim was denied referencing previous history when even Vet in their analysis marked is as not a pre-existing condition. Still back and forth with them, but so far not really a great experience.

Insurer: ManyPets

By: Frank

Verified February 08, 2024

They process my claims in a fast and…

They process my claims in a fast and timely matter, never has a problem with them

Insurer: Spot

By: Sherry Wesley

Verified February 08, 2024

Quick claim review but still waiting on…

Quick claim review but still waiting on money.

Insurer: Embrace

By: Michaela Rollins

Verified February 08, 2024

Once was good, but not in 2024

Almost every prescription refill gets pushback especially if there was no appointment. Costs have skyrocketed for this long time member. Claims take much longer than they used to, 2 weeks compared to a few days. Overall, service and quality has degraded and the Customer Service manager needs to be laid off and that whole department retrained. Embrace has gone down hill and it's only getting worse.

Insurer: Embrace

By: Longtime Embrace Customer

Verified February 08, 2024

Excellent customer service quick…

Excellent customer service quick reimbursement on your claims. No problems at all. Would:glad recommend to anyone looking to buy pet insurance.

Insurer: Spot

By: Bertha Garcia

Verified February 08, 2024

Embrace has been an excellent provider…

Embrace has been an excellent provider of insurance for my cat. Very easy to sumbit claims and reimbursement is fast. Just make sure to submit claims immediately because there is a short time frame in which you are permitted to submit claims. I highly recommend Embrace.

Insurer: Embrace

By: Kelly C

Verified February 08, 2024

easy to put invoices in and quick…

easy to put invoices in and quick response

Insurer: Embrace

By: marjorie Philippe

Verified February 08, 2024

I only use one email address and one…

I only use one email address and one password and you say it's wrong. I paid you for pet insurance and you kept my money and provided nothing!

Insurer: ASPCA

By: Marry Darliinger

Verified February 08, 2024

Answered all my questions

Answered all my questions, and thoroughly communicated the plans to me.

Insurer: Pumpkin

By: customer

February 08, 2024

How can I take my pet to emergency and…

How can I take my pet to emergency and a vet for breathing issues and you not pay. What is the accident insurance for.

Insurer: ASPCA

By: Stacey Leppo

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