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236,139 total


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Providers with highest rating

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Trupanion

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Verified February 09, 2024

Helpful

Trupanion has our three dogs insured. The rates have gone up and as pensioners we are now finding it hard but I would not, not have it. They have been great in covering costs with veterinary costs. Thank you

Insurer: Trupanion Canada

Veterinarian: Maple Ridge veterinary hospital

By: Robyn Marie

Useful
Verified February 09, 2024

Suberb Provider

Dear Trupanion You provide an excellent service to pet owners and of course their loved pets.You are Tru to all the care provisions stipulated in your documents-a rare experience.Not only are your coverages very fair but your reimbursements are extremely prompt. Congratulations to a superb team. Nino Fernandez

Insurer: Trupanion

Veterinarian: Kleoffer Veterinary

By: Nino

Useful
February 09, 2024

Customer Service

Customer Service Laura was excellent and patient and helped me with submitting a claim

Insurer: Fetch

By: Shari Gaines Eisemann

February 09, 2024

Happy Customer

I couldn't be happier with MetLife. Little did I know that our 16 month old lab would end up with yeast and bacterial infections in his paws, followed by a serious ear infection. The vet was trying their best to find the right treatment to make Max better. We were at the vet weekly for awhile. MetLife paid for everything. Sometimes there was a little delay in getting them the doctor notes, but once in hand, everything was processed very quickly. Thank you!!

Insurer: MetLife

Veterinarian: Newport Harbor Animal Hospital

By: Margaret

Useful
February 09, 2024

Silence

I have sent at least 4 emails to the info@trupanion address and had to response. I have called many times and listened to the long message about ‘busier then usual’. All I am looking for is an answer to one simple question but that appears to be impossible.

Insurer: Trupanion Canada

By: Elizabeth Buffett

February 09, 2024

Satisfied with MetLife Pet Insurance

I have had MetLife for a few years now and it is easy to submit claims, I have always received answers in a timely manner and have never argued with any of their decisions, everything has been approved except for one small item and I understood that. MetLife has been a good company for my pets.

Insurer: MetLife

Veterinarian: Northmont Animal Clinic

By: Connie

Useful
February 09, 2024

Great Pet Insurance

Very good overall from filing a claim to follow up

Insurer: ASPCA

By: Jeffrey

Useful
Verified February 09, 2024

Premiums continue to increase

Have never made a claim. My premiums continue to increase. I regret purchasing pet insurance from this company but ive invested to much money to drop out now!

Insurer: Trupanion

By: Lee

Useful
February 09, 2024

40% premium increase for my dog

After 5 years, just had a 40% premium increase for my dog, who has never had a claim. Will be changing insurance asap!

Insurer: Trupanion

By: Chris

February 09, 2024

My dog needed knee surgery

My dog needed knee surgery. From the start trupaion and my veterinarian have taken care of the billing and it's been nice someone helping when u need it the most. Trupaion has been great to deal with I would highly recommend trupaion. Saved me and my dog alot of stress. in a already very stressful situation.

Insurer: Trupanion Canada

By: Jennifer Foster

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