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KyAnn was excellent
KyAnn was excellent . She answered all my questions completely and quickly . She gave me tips on how to send in the documents I needed to send in for my Dog's claim . KyAnn is a real ASSET to Fetch .She is friendly and knowledgeable and courteous - EXACTLY what a customer appreciates ! Also I am very pleased with My FETCH insurance . Thank you for reimbursing me for my dog's back injury surgery and continued care and medications.
Insurer: Fetch
By: Elaine B
Easy to submit claim and claim was…
Easy to submit claim and claim was processed expeditiously.
Insurer: Pets Best
By: Anh Detrick
The app made it very easy to file claim
The app made it very easy to file a claim claims
Insurer: Figo
By: Jerome
It went smoothly- I don’t understand…
It went smoothly- I don’t understand all of it however.
Insurer: Trupanion
By: Phyllis
Quick and easy claim filings
Quick and easy claim filings. Easy to add pet.
Insurer: Embrace
By: Vanessa
Member service associate Kyann is very…
Member service associate Kyann is very friendly and helped me access my account right away!
Insurer: Fetch
By: Elizabeth
Very prompt payment
Very prompt payment. Some claims paid the same day.
Insurer: Embrace
By: Robert Apfel
Without Trupanion my Bonny and Rambo…
Without Trupanion my Bonny and Rambo would not survive! Bonny developed diabetes 3 years ago and Rambo has a heart condition! So grateful for being a customer for 13 years
Insurer: Trupanion
By: Awilda Hernandez
Very prompt service
I was skeptical about pet insurance. Spot is really easy to use. All is done in the app. Very quick responses. I had to call customer service once and had a very good experience. Would recommend Spot!
Insurer: Spot
By: Cindy
Quality of life thanks to Embrace
My small Terrier tested positive for Cushing's about April 2023. Until it was confirmed, ( had to go to several drs and test) I had issues with those being paid. Not because of Embrace but because dr office would not respond to messages requesting additional information. Once it was confirmed all my visits to specialist and dermatologist have been covered. Still not completely under control so he is tested monthly or more depending on symptoms and Embrace has paid them all. It is Feb 2024 and I am so 100% satisfied at how fast they pay the claims. Thank you Embrace.
Insurer: Embrace
By: maluce