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Penalized for being a responsible pet owner
I recently adopted a dog from a local shelter. Prior to signing up for the insurance, I raised the question of preexisting conditions with the rep over the phone since the shelter and myself had no medical records to go off of. I was told that would not be an issue, and nothing would be treated as such since there were no records prior to the adoption. I took my new dog to the vet and raised some concerns that I had noticed, fast forward to now to find out that ASPCA will not cover anything that has to do with that condition because I took my dog to the vet when I got him like a responsible owner and since the vet put it into their notes and the visit happened to fall in the first 14 days of the policy ASPCA will not cover it.
Insurer: ASPCA
By: Dan
I am very pleased on how quickly they…
I am very pleased on how quickly they process my claims.
Insurer: Spot
By: HAROLD WEAVER
Pet insurance anxiety
When initial call was made, person was very pleasant. The questions were very well addressed with factual answers. Relieved anxiety about pet insurance.
Insurer: ASPCA
By: James Battersby
The efficiency of the staff in…
The efficiency of the staff in obtaining my policy and ease of filing my claims.
Insurer: Spot
By: Lillie Thomas
GREAT APPROVAL RATE
They take care of payments for approved claims immediately with the option for direct deposit. It is very helpful when you are paycheck to paycheck. Customer service is great, too. Representative was English-speaking and clear.
Insurer: Fetch
By: Susan Fries
Rates were good - easy online access
Rates were good and it was easy to apply, set up my account and access it online.
Insurer: ASPCA
By: Skyewriter
Trupanion is a lifesaver
Trupanion is a lifesaver. After my puppy became extremely ill and was diagnosed with an autoimmune disease, a large vet bill quickly accumulated. Trupanion reimbursed me with one day of the submitted claim. Now, I can focus on getting my sweet new family member healthy and not worry about future vet visits for this condition if needed. Thank you, Trupanion!
Insurer: Trupanion
By: customer