154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 14, 2024

Lack of support

My dog was having stomach issues for over 3 months where we was have diarrhea more often than not. We went through the regular steps with the vet and nothing was working. Then it was prescribed by the vet to do the Doggybiome fecal test. With the results in hand and the fright of the results we went on the Gut Restore protocol. This has work dramatically in my pet. He is return to normal. When I received the result of the claim I was denied because they deemed this as unconventional medication. My thought is that this is just a way to take my money and not give any back. I guess their slogan of being there for you and your pet when you need them doesn’t hold water. Not a happy person at all.

Insurer: Pets Plus Us

By: Jamie

Useful
Latest 1 comments
Posted: | By: Marie

Same for me here!! I supposed to have 80% back and nothing. My first and last year with them! 80$/ months just to help a big compagnie get bigger that's it!! DON'T RECOMMANDE PPU!!

Verified February 14, 2024

Awesome insurance!

Signing up was super easy and fast. Everything was easy to understand. I was able to file a claim the next day for preventative care and was reimbursed on the next business day. I am happy with Spot up to now. I will definitely recommend to my friends & family.

Insurer: Spot

By: BlueBoard

Verified February 14, 2024

Quick processing of claims and friendly…

Quick processing of claims and friendly communications.

Insurer: Spot

By: Tammy Hawkins

Verified February 14, 2024

Claim review breakdown done WRONG

Trupanion’s claim adjusters when reviewing claims for new and existing conditions are done inefficiently and wrongly when to or not to apply customer’s deductible are done incorrectly. I’ve experienced numerous times when I submit claims for my dog’s condition that deductible has already been met, adjuster would “double dip” by applying my deductible for the same condition.

Insurer: Trupanion

By: Shirley

Useful
Verified February 14, 2024

Getting enrollment was a snap

Getting enrollment was a snap. The customer service was great and I was changing from one state coverage under a prior owner to another state. I am very happy with the process of enrollment!

Insurer: Trupanion

By: Melissa E.

Verified February 14, 2024

Above and Beyond

I have had Healthy Paws for my Dog Jasper for 8 years. They are by far THE BEST pet insurance you can have. Jasper had Cancer 2 years ago and it was a lengthy & expensive treatment. Healthy Paws paid the claims quickly, what a life saver. Now Jasper tore her CCL and again an expensive surgery. Healthy Paws even sent a personalized email asking how Jasper was doing after the surgery. Absolute best pet insurance hands down.

Insurer: Healthy Paws

By: Colette

Verified February 14, 2024

So far pretty bad

So far pretty bad! I submitted my first claim because my dog injured her eye, which is obviously classified as an accident, well it was immediately decided and deemed as an illness…. How is an eye injury an illness? My vet it trying to appeal this but if I’m going to have to go through this everytime I have a claim, it’s not worth it. There are better companies out there Response to your comment: no confusion whatsoever, you denied my claim, my vet appealed and now you’re covering it. It’s that simple.

Insurer: Embrace

By: Julie

February 14, 2024

Overcharging and escalating

Firstly, they escalate premiums at an outrageous rate. Way above market even before they escalate. Secondly they make it nearly impossible to cancel your policy - i dare you to try find where to do this on the web portal.

Insurer: ASPCA

By: Richard Cohen

Verified February 14, 2024

Amazing insurance that works quick and…

Amazing insurance that works quick and easy!

Insurer: Spot

By: Gabrielle Larry

Verified February 14, 2024

VERY PLEASED

This was our first time doing business and it was very close to what we expected. We appreciated that they were swift in responding to our first claim. Very happy so far.

Insurer: Figo

By: Mary

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