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Coverage is good but there is alot of room for improvement
I have liked the coverage and customer service when ive called in however the time from claim submittal to being reimbursed is fairly long, the system used to pre-sort the uploaded documents is flawed and causes issue, ive had entire claims completely lost after receiving confirmation of submitting, and with a 65% increase in my premiums after the first year of working with yall it feels a bit like bait and switch pricing wise
Insurer: MetLife
By: customer
Wow!
Wow! It was very fast and easy to file the claim.
Insurer: Embrace
By: kevin mitchell
It has been great
It has been great, and basically paid for itself in coverage costs.
Insurer: MetLife
By: JC
The claims submission through the app…
The claims submission through the app is very easy and claims have been paid on a timely basis. Customer support is wonderful.
Insurer: MetLife
By: Collin
Super easy to submit claims
Super easy to submit claims
Insurer: MetLife
By: Sheryl T.
Claims are easy to submit and Metlife…
Claims are easy to submit and Metlife is prompt with replies and payments. Win-win!
Insurer: MetLife
By: D. Dunham
MetLife Review
Claims are easy to submit and the payouts are fast! I have no complaints.
Insurer: MetLife
By: Tim S.
Better than human insurance
They paid every covered claim without blinking an eye, including a very costly tumor removal surgery in March, and then barely raised premiums for the next year. It literally brought me to tears to think how they made what has otherwise been an incredibly difficult time just a little bit easier for us.
Insurer: Pumpkin
By: Peter Moore
So thankful for this insurance for my Jakob❣️
Very helpful. My Jakob had surgery and this insurance is so easy to submit claims and always there to help and solve any questions immediately. Thank you!!
Insurer: Trupanion
By: Judy Day
Grateful!
We are constantly grateful for our pet insurance and the easy-to-use app to upload claims. THANK YOU!
Insurer: MetLife
By: Camille