154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 16, 2024

YOU WILL BE GLAD YOU DID

EMBRACE is the best Pet insurance any one can ever get. They are always their for you - they have never denied any of my claims in the past 11 years and my 14 year old dog has had a lot of health issues. You can go to any Hospital or any Doctor of your choice. The team of employees are very compassionate and caring.

Insurer: Embrace

By: L Franchi

Verified February 16, 2024

Good bye Kizzy

Everything was taken care of efficiently and with empathy.

Insurer: Embrace

By: Susan Card

February 15, 2024

Scam

It's a scam. They engage in predatory business practices. I signed up for this insurance. When one of my cats got sick and needed emergency treatment, I was so relieved that I had made the choice to get insurance... Until they denied the claim. They never responded to any of my e-mails, just sent vaguely-threatening "submit these unclear documents or else" automated e-mails. Then they denied my claim saying it was "pre-existing condition," even though it was not. Stay far away. They want to take your money, but they don't want to fulfill their responsibility when a claim arises.

Insurer: MetLife

By: Adam Dodson

February 15, 2024

I gave them one star because they…

I gave them one star because they didn't have anything less than this. It has been a complete nightmare with my claim that was well over $1,000 to take care of my pet. They insist that there are medical records that are required and I keep telling them and informing them that what they're asking me or what they want from me does not exist there are no medical records from a vet that they believe I had taken her to. I really thought that we were going to be able to work it out I've been on the phone with them every other day for the last 4 weeks and every time I get off the phone call I am guaranteed that they will now continue the processing and I will get my refund but that still doesn't happen so I'm going to cancel with spot insurance

Insurer: Spot

By: Brent Cortes

February 15, 2024

If I could give zero stars I would

If I could give zero stars I would. This insurance does not cover anything. If you are looking to pay monthly and not receive anything when your pet has an injury then this insurance is ideal for you. They will find any loophole in their policies to not cover you. If you are a USAA member avoid this insurance at all costs. Even my dog was upset that there isn’t a zero star option.

Insurer: Embrace

By: Lance Frazer

February 15, 2024

Claim completion has really gone downhill

I used to submit a claim and it would be complete within a few days. Currently I am still waiting on a claim I filed January 24th. It is February 15th.

Insurer: Pets Best

By: Brandy Downs

Verified February 15, 2024

Totally easy to use

Totally easy to use, received claims back within a few days.

Insurer: Embrace

By: Terry Hunter

February 15, 2024

Very Happy with MetLife Insurance

I'm fortunate that I haven't needed to use my policy for anything serious, but they have come through with the few claims I've turned in. I would recommend them to anyone & have to some of my friends who were thinking about getting pet insurance.

Insurer: MetLife

Veterinarian: Sarver Animal Hospital

By: Gail

Useful
Verified February 15, 2024

Great response

Great customer service

Insurer: Figo

By: customer

Verified February 15, 2024

Great

So far , I used it ones. Very quick respond and process claim. Simple to navigate site

Insurer: Figo

By: Yevgeniya Jane

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