224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good Customer Svc
Good Customer Svc
Insurer: Trupanion
By: Kathy
Major slowdown in claims reimbursements
For some reason the claims are showing up more than a week after being submitted lately and it has been difficult to tell if it has even been received because the notifications aren't always sent out. For most of April I couldn't see any claims through the app, and then our premium just increased by $20 a month, while we're waiting much longer to be reimbursed. It has been great until this past month.
Insurer: Trupanion
By: Jennifer
Excellent, timely processing of claims.
Easy to submit claims, and they are handled efficiently and fairly.
Insurer: Trupanion
By: Ivan
Customer support is helpful & understanding.
Customer support is helpful & understanding. Trupanion is sensitive to the nuances of my dog's particular care.
Insurer: Trupanion
By: Jocelyn
10% less coverage now. Not Happy.
Claims are taking longer to process, even for repeat treatment for ongoing conditions. All of a sudden after over 13 years covering the same dog there is a 10% co-insurance deduction so now my policy covers 80% of the bill instead of 90%. I'm not happy about this.
Insurer: Trupanion
By: Eric
Pet Insurance is outstanding
Your company is the most knowledgeable, professional caring company any pet owner should purchase. Nothing less than outstanding.
Insurer: Trupanion Canada
By: Enis
Commentaire
Très bon service et bonne écoute.
Insurer: Trupanion Canada
By: Sylvie
REGISTRATION FEE'S
The only thing I disagree with, is the registration fee, customers' are already paying enough, to protect their pets. I have adopted another precious fur baby and I'm looking into other options for him.
Insurer: Trupanion Canada
By: Michael
our experience has always been helpful and positive
our experience has always been helpful and positive
Insurer: Trupanion Canada
By: Jocelyn
Cassies mommy
My dog has had several very expensive problems and thanks to having trupanion my dog was able to get the help she needed. I never could have paid the costs by myself
Insurer: Trupanion Canada
By: Fran