154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,226 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,336 reviews
10,802 reviews
27,500 reviews
14,169 reviews
63,015 reviews
Category with most reviews
This chart shows the distribution of review categories.
NOT RECOMMENDED by this veterinarian!
I am a veterinarian with coverage for 3 dogs and 3 cats through this business. I used to recommend them to everyone when they were PetFirst. After they were bought out by MetLife, things got much worse. They denied coverage for medications for my dog with congestive heart failure-- because my boss has been refilling them! Apparenly, their definition of "business partner" now includes anyone in your own practice. I am now having to go to a different practice, pay full price up front for visits, medications, etc, and then send them in. If nothing else, I was saving them quite a bit with my employee discount! Remember, if they'll do this to me, a veterinarian with a decade long set of policies who has recommended them hundreds of times to clients, what will they do to you?? Please use Trupanion instead.
Insurer: MetLife
By: customer
The online sign up did not work but…
The online sign up did not work, however I was able to speak with a person quickly . She was very helpful and clear. All my questions were answered. She also clarified details I might have missed.
Insurer: Trupanion
By: customer
Easy reimbursement, great peace of mind
I bought insurance for my puppy back in 2020 and I honestly thought it was going to be a waste of money, but I kept it for peace of mind. This year, he started having back pain and an MRI was required for diagnosis. Numerous vet visits - some emergency… we ended up switching vets too, and once everything was done it was a hefty bill. It seemed too good to be true that Fetch would cover 80% of the bills, but they did! The checks came in the mail in a very timely manner and I was honestly shocked. no pushback, no questions, they just looked at my documentation and reimbursed us. Truly amazing
Insurer: Fetch
By: Ivy Huber
Great
They have been so prompt, they answer all my questions. So far I love them.
Insurer: Spot
By: Penni Fox
1st time claim
web site was easy to use and claim service was great. Make sure you keep a full history of receipts and visit summaries from your vet, because you will have to submit it, if you haven't filed a claim before.
Insurer: Fetch
By: John Williams
I filed a claim for a wellness claim…
I filed a claim for a wellness claim and Fetch paid within three weeks. It was easy to file a claim.
Insurer: Fetch
By: WILSON/ROBERT MICHAEL
Sorry to bother you but I can't find…
Sorry to bother you but I can't find where you deposited my claim. Also why did you only pay that much. Prices seem to be raising.
Insurer: Spot
By: Guy Carlson
I don't like the fact that Fetch only…
I don't like the fact that Fetch only pays a small amount of the cost. like if something cost $100 Fetch will cover $40. I want to change to another insurance.
Insurer: Fetch
By: Diana Miller
Signing up was easy
Signing up was easy, and our Vet will file all our claims/information when needed.
Insurer: Trupanion
By: Susan