208,919+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot has met all expectations
Spot has met all expectations in regards to reimbursement and timeliness. I would highly recommend this company.
Insurer: Spot
By: Dorothy Whittier
Ease of making claims
Ease of making claims; responsiveness and overall service.
Insurer: Spot
By: Consumer
Fast and easy is the best way to…
Fast and easy is the best way to describe Pumpkin Pet Insurance. They can’t make it any easier to file a claim and get a check.
Insurer: Pumpkin
By: Boatmanles
My premium went up $60 a month out of…
My premium went up $60 a month out of the blue 35% more than what I was previously paying which was already high. They said it is because of inflation... Inflation is 8%. My dog is perfectly healthy and only 6 years old. This is highway robbery and I recommend you look elsewhere for pet inusrance.
Insurer: Embrace
By: Tom
Need information in a timely manner
I’m disappointed that the process took as long as it without knowing why. Only after calling and eventually getting an email did I find out that the delay was due to problems that had to do with updating the system. I would have felt more comfortable knowing that before I had to make the call. Especially since my monthly bill came right on time with no glitch.
Insurer: Pets Best
By: Richard
It's a scam
It's a scam, as I learned after 6years of paying for coverage. My dog recently was diagnosed with a life-long eye condition that is diagnosed and treated by a vet in the office via regular exams, rechecks, and adjustment of medication. No lab tests, etc., are involved. Trupanion says they do not cover "exam fees" so the vet's initial diagnosis and all the subsequent rechecks throughout his life are not covered. The reply below from Trupanion is a distractor. I already had spent a great deal of time on the phone with different individuals who gave me the slow roll, very sympathetic sounding (like the reply), but never conceding anything that would cost them money.
Insurer: Trupanion
By: Don
Spot is affordable, flexible, and no hidden strings
Spot pet insurance is much more affordable than some of the other options out there, while offering a high quality product that has flexible options to meet the exact plan you want. Pros: - You can essentially create your own plan by choosing your own deductible and reimbursement percentage to get to a monthly premium that you're comfortable with. - The preventative care add on is something I found helpful since we take our dog in for regular check ups. - I have submitted a few claims already and never had any issues with reimbursement/coverage. You can configure direct deposit, and I've always gotten reimbursement within a week or so of submitting. - The app is easy to use and makes submitting claims very easy as long as you have proper documentation. Cons: - The only con is that they do work on a reimbursement method, meaning that you have to pay out of pocket and submit a claim afterwards to receive reimbursement. This can sometimes be tricky because when the vet is asking if you want to move forward with a treatment, you have to make a decision without having 100% confidence that it will be covered. Spot does have transparent documents that show what is and is not covered, but it can still be stressful to make the decision without 100% confidence. In my experience though, everything that I have expected to be covered was covered.
Insurer: Spot
By: Drew Y
Do NOT waste your money in this…
Do NOT waste your money in this company. It's a slimy and sneaky company that ONLY wants your money, and they care nothing about your pet. Basically you have to wait for your pet to have the same problem or sickness two times for them to start paying for vet bills. If your dog has different issues, and never repeat it, be prepared...
Insurer: Trupanion Canada
By: Carlos
Submitted application and never heard…
Submitted application and never heard another word.
Insurer: Nationwide
By: customer