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My name is Dewayne Jones
My name is Dewayne Jones. I purchased a Manypets pet insurance policy, policy number 3dmttv on 1/5/23. My account has been active since then. I have paid 3,667.92 in coverage costs. And yet every time but once that my pet has needed to goto the vet you find some reason to deny my claim. On the last two occasions that my pet has needed to goto the vet you have denied coverage of my claims based on pre-existing conditions. The last claim you denied, Dental surgery Ref: #los_46sbyE on 2/16/24 was because of preexisting periodontal disease so you refused payment to correct the periodontal disease. And the $409.00 part of the claim you did pay, you ended up only giving $188.00 because $221.00 was over the $150.00 yearly limit of wellness prevention covered in your policy. I realize that you are legally able to deny payment because all of this is laid out vaguely somewhere in your exhaustive list of terms in your 22 page policy but ethically do you think it’s fair to charge your customers $152.00 a month for a policy that only will pay $150 annually? Why am I paying you? So I will be cancelling my policy but not before I commit every minute of my free time over the next few weeks to report your ethically questionable business practices and filing complaints to the California Department of Insurance, The National Association of Insurance Commissioners, The Better Business Bureau, The State Attorney General, local consumer protection office as well taking to social media platforms to share with my considerable number of followers and my friends and business colleagues how terrible your insurance coverage is. DEWAYNE JONES Bo Plan number: 1-MPI-CA-09-01420772-01 Wellness plan number: 3dmttv
Insurer: ManyPets
By: Dwayne
Watch out for policy increases, they are a rip off
I have been a customer of theirs for 5 years. My policy cost increased 30% from 2 years ago to last year (even though I had no claims in last 3 years). Now my policy cost is increasing by 50% from last year, which I will not tolerate this time. I went online shopping and found at least 4 better options with same coverage even though I had a "loyalty discount" applied to my Fetch policy. In the past I felt like Fetch had my back but now I feel like they are trying to make money by ripping off customers and taking advantage of the love we have for our fur babies.
Insurer: Fetch Canada
By: Sergio Alejandro
Fast review and reimbursement
Fast review and reimbursement! I'm telling all my friends and family.
Insurer: Spot
By: Michele Mahowald
Very easy to make a claim
Very easy to make a claim. Also excellent communication from Embrace about its status throughout the process. Spoke with very personable and informative Customer Service member about the refund options. So nice not to have to fight with an insurance company!
Insurer: Embrace
By: Judy
Helpfully
Very friendly and very helpful and also very knowledgeable and made it easy for me to get my pet insurance
Insurer: Pumpkin
By: Andrea Goins
Healthy Paws extraordinary overall experience
I searched a lot on pet insurance companies and I’m super happy to have found Healthy Paws. Their app is super easy to use, and you can tell they like to know who their customers are when they ask for a picture of them upfront. They keep you informed all the way, so you’re never wondering if they even got the documents, and I was so impressed on how fast they completed the process and surprised me even more when they wanted to know how my baby was doing after her surgery… Omg! That nice gesture was the cherry on the pie on how the whole experience has been. I highly recommend Healthy Paws as your insurance partner to support you all the way when you need it most. They truly care about you and your pups. Thank you Healthy Paws for such an extraordinary experience!
Insurer: Healthy Paws
By: Claudia
Worse pet insurance
This is the second time I tried giving them a chance for their insurance. I got the insurance after my dog needed an emergency vet. I knew the initial visit wasn’t covered but the second time I took her in for DIFFERENT SYMPTOMS, they denied the claim stating it was a pre existing condition because of symptoms listed. You can’t even file an appeal and you can’t file anything that happened during waiting period either because you’re not covered. Definitely not worth $60 a month.
Insurer: ASPCA
By: isabelle boring
Easy to submit claims
Easy to submit claims. Fast turn around!
Insurer: Spot
By: Alisha Williams
Everyone needs pet insurance
Easy to use, covers so much. So so helpful. Can’t be without it!
Insurer: Spot
By: McKenzie Schaffer
Easy and clear info
Easy and clear info. Great coverage. Highly recommended. First claim already processed. Easy.
Insurer: Spot
By: Deborah Van Valkenburgh