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I am so grateful for this insurance
I am so grateful for this insurance! They have covered us through big claims with our doggie and we've always felt comforted knowing that we actually have an insurance that works with us and not against us as some insurance companies make you feel. It's so easy to submit a claim and customer support has always been very helpful to answer our questions to the best of their ability. I have recommended Healthy Paws to many friends who have also had a great experience.
Insurer: Healthy Paws
By: D O
Representatives have always been…
Representatives have always been pleasant, professional, courteous, and empathetic. Claims are settled quickly and settlements have always been exactly as promised in the policy.
Insurer: Trupanion
By: Douglas Huffaker
Embrace has the best costumer service!
Embrace has the best costumer service. All the representatives I have spoken with have been professional, kind, and very helpful. I also appreciate the follow up emails when submitting a claim. I would definitely use Embrace with all my future pets!
Insurer: Embrace
By: Margie
Fast and Easy
After some pricey oral surgery for our 8 year old Golden Retriever who fractured a tooth, we filed our 1st significant claim with Healthy Paws. The process was very straight forward. We just uploaded the invoices and the medical report our vet gave us. We were impressed with how fast the claim was handled and reimbursement was received. They even followed up asking how our dog was recovering. We are so thankful we had the insurance with Healthy Paws! After this experience, we would definitely recommend them.
Insurer: Healthy Paws
By: Moira
Professional, courteous, results oriented customer service
I had some complicated issues I created in my policy and claims. My phone call was answered by a routing choice which was easy and then routed in a timely manner to a person. They immediately understood my issues and resolved them for me. It has been a long, long time since I had such a professional, courteous, results experience.
Insurer: AKC
By: Remy Beau
Easy Claim Process
The claim submission process was easy, basically just taking a picture of the vet bills. The only reason I'm giving it 4 stars instead of 5 is because it took longer than I anticipated to process the claim...about 3-4 weeks. This may be because it was my first claim with them, not sure.
Insurer: Pets Best
By: Tami C
Pretty good service
My cat got very sick and required emergency care and hospitalization. I had to send in the records from my vet a couple of times because they kept requesting them and saying they didn’t get them. Otherwise it was very much the service they advertised. I was reimbursed quickly once they finally received the records. Unfortunately my cat passed away at the end of the ordeal but I will continue to insure my dog with Pets Best.
Insurer: Pets Best
By: T. J.
Best insurance plan for your pet…
I have Trupanion coverage for 2 of my dogs for over 9 years. I have always received prompt service, and all representatives have been very professional and compassionate. Because of the coverage that your opinion offers and stands by the word, not to raise your rates because of the age of the dog or how many claims you’ve had on an animal, it is allowed me to provide care for both my fir babies that wound up each getting a very serious illness. Fiona was allowed an extra three years of life with us having final stages of congestive heart failure because I was able to afford the top notch treatment available because I had this coverage. I am so grateful for that. Jackson, my little boy was 14 and he had pancreatitis a year ago because of that he was in the hospital for a week and also again was very expensive and it hadn’t been for Trupanion. I would not have been able to have the quality of care I did, and he was able to come home a week later. But unfortunately, Jack bound up, becoming a diabetic in a very complicated and complex form where he would’ve had to have a specialist. He would’ve been poked and prodded each week he would’ve been in and out of hospitals, but they learned was he was extremely insolent resistant. Spent a week in the emergency vet hospital. He’s been a week in my vets office, which is an outpatient hospital. We spent three weeks trying to get his blood sugar right before we learned that the only way to succeed was going to be this horrific future treatment plan. Jackson was 14 years old and I love him so much that I wasn’t gonna allow him to have no quality of life and to be feeling sick all the time and then to be poked and prodded anymore so we made the decision. he crossed the rainbow bridge and met with sister Fiona yesterday. If it had not been for the coverage that Trupanion offers, we would not have been able to provide the care that we did give him in the final weeks of his life.. Japan it is one of the only plans that does not change your premium because of the age of your dog so I highly recommend anybody looking for insurance you might be able to get it less while your dog is young, but I promise you it will keep going up as your dog ages. Trupanion does not do that nor do they raise your premium because of claims made I know I’ve had him almost 10 years and I just put my two-year-old terrier mix on the same plan. We will always use Trupanion. .
Insurer: Trupanion
By: Deana Martin
Just signed up for Trupanion, thanks to my Vet...
Just signed up for Trupanion on the suggestion of my Vet. I decided a very long time ago that if we ever got a puppy, we'd get pet insurance instead of relying on my 0% for 6 months credit card. Honestly, I hope to never have to use Trupanion and just go through life knowing my Dachshund will be safe and happy for a long, long time but, I have had dozens of dogs, cats and exotics. They all get sick, have problems, require immediate medical attention. The last thing I need to do is worry if I can afford to pay for an urgent care visit or not. My pets are family, this policy is way worth it.
Insurer: Trupanion
By: Suzanne Marie Ellis