154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 21, 2024

Always so helpful guiding through…

Always so helpful guiding through reporting a problem or asking for assistance

Insurer: Trupanion

By: Renee McCorry

Verified February 21, 2024

Trupanion has been fantastic and…

Trupanion has been fantastic and provided coverage for many of my pet's emergency visits and procedures.

Insurer: Trupanion

By: customer

February 21, 2024

Reliable but Not Timely

Pets Best has been my insurance for over 3 years now. I really like the ease of uploading claims/forms. I also like that there's an easily accessible app for your phone which saves your pet's information and veterinary information. But, their app is often down or not working and the claims take months or more to process. Also, there are a lot of medications or preventative supplements that are not covered and wellness items are limited every year. Additionally, their monthly costs do go up quite often and I can not switch companies since my dog is older and now has preexisting conditions. Overall, my experiences have been pleasant but there are a few things that could use minor improvements.

Insurer: Pets Best

By: Leslie Quiñonez

Verified February 21, 2024

Staying with Spot

Needed to contact them several times for questions about our new puppy. Very responsive and caring. Then puppy tore a ligament ? in her knee and had to have surgery. Spot was very prompt on paying the claim.

Insurer: Spot

By: Neva Peters

February 21, 2024

Easy to use website and very quick…

Easy to use website and very quick response with everything inclusive.

Insurer: Pets Best

By: candis bartz

February 21, 2024

I’ve always been happy with Pets Best

I’ve always been happy with Pets Best. They handle my claim with fast and speedy service. They also have exceptional customer service.

Insurer: Pets Best

By: Vivian Rodriguez

February 21, 2024

Always There Immediately!

Trupanion has become our lifesaver, a reliable best buddy, you name it. My dog Jack has recently had a slew of consecutive health issues that began with seizures late one night. Hospital after hospital, appointments, tests, medications and Trupanion has been there for us through ALL of it. Trupanion approves the claim then pays the hospital directly for their portion, without hesitation. No paperwork for you and no waiting for reimbursement. Don't be fooled thinking you can't afford pet insurance. As a fixed income, retiree, Trupanion's flexibility allows me to choose the cost of the deductible by what I can afford for a monthly premium. There is a plan for every budget.

Insurer: Trupanion

Veterinarian: The VScan

By: Julie

Useful
Verified February 21, 2024

EMBRACE PET INSURANCE IS ABLE TO…

EMBRACE PET INSURANCE IS ABLE TO COMPLETE CLAIMS IN A TIMELY MANNER AND IS IN CONTACT WITH US REGARDING INFORMATION NEEDED FROM VET SO THAT THEY CAN REVIEW AND PAY CLAIM FAIRLY.

Insurer: Embrace

By: Douglas Craig

Verified February 21, 2024

Easy to use and fast processing

Easy to use and fast processing

Insurer: Spot

By: Adrienne Olechowski

Verified February 21, 2024

Easy to use

Easy to use. Quick response.

Insurer: Spot

By: Karin Smith

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