154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 20, 2024

A Great Decision

Choppa (my rotti) has come down with a ear infection that won't seem to go away??? I have had to get him treated several times And to my delight SPOT HAS BEEN GREAT!! Approving all claims quickly!! Getting Spot was one of the best decisions I've made for my baby

Insurer: Spot

By: customer

Verified February 20, 2024

Good

So far, so good…

Insurer: Spot

By: Jeannine

Verified February 20, 2024

The claim process was easy and fast💥…

The claim process was easy and fast💥 I’m enjoying Spot already

Insurer: Spot

By: Brian Turner

Verified February 20, 2024

best pet insurance for older pets

This is the best pet insurance I have had. My pet is getting older and I appreciate being able to get insured with Spot for an older dog. My monthly payments are not cheap but well worth the cost as my claims have all been processed and approved quickly without issue. I had a different pet insurance before and I had to do investigative work and jump through hoops to get them to even look at my claims, which they usually denied after a long process. Spot is much faster and easier. I highly recommend!

Insurer: Spot

By: Marnie

Verified February 20, 2024

Impressed with coverage

They made the cut when I was reviewing different companies for insurance for my pup. They were great!

Insurer: Trupanion

By: Karen Holbrook

February 20, 2024

Trupanion Customer Care

This company has been very helpful with their customer service and their coverage. I spoke with Brittany, she was very kind, professional, and helpful. She helped take care of a little problem with an outcome for a claim case and was very prompt and friendly.

Insurer: Trupanion Canada

By: Anthony Jordan

February 20, 2024

Pathetic customer service and scam of a…

Pathetic customer service and scam of a company. Do not purchase or you will regret!

Insurer: MetLife

By: Do not use Metlife

February 20, 2024

Reassurance when you need it most

My call was answered quickly by a friendly, knowledgeable person. My claims have always been handled quickly, and it is extremely reassuring Trupanion has my back. My life with BooBooBear is great knowing Trupanion is there for us. Thank you!

Insurer: Trupanion

By: Kathryn McAvoy

February 20, 2024

Trupanion has actually saved the life of our 13 yr old Cocker

Trupanion has been the insurance provider for our English Cocker Spaniel, Clover, since we adopted her at 14 months. Of course, puppies don't have many health or medical issues so we use our insurance less. I realized that Clover would grow to be an adult and prayerfully a senior female doggie. Clover will soon be 14 years of age and Trupanion has remained FAITHFUL to paying claims quickly and according to the guidelines that I selected 13 years ago!! Trupanion reviews and pays claims in less than 10 days. I don't recall having been questioned about a claim except one time. The claim was denied and after the vet provided additional clarification on the treatment, Trupanion paid the claim without further question. MOST RECENTLY TRUPANION WENT ABOVE AND BEYOND WHAT ANY PET OWNER COULD EXPECT FROM AN INSURANCE PROVIDER. Clover stopped eating regularly in 9/2023. She went from 2 to 3 helpings to gradually 1/2 helping and some days NO food at all. Communicating with Clover's primary vet, getting regular lab work and trying low fat dog foods that wasn't even supposed to be a part of her diet was an every day job trying to find food for Clover. I roasted turkey breast in the oven, I ordered ground venison from Venison raised farms, But by Jan 2024 Clover was walking away from food and weighing 17 lbs from 28 lbs. Our phenomial primary vet concluded, 'it's time to take Clover to an IM vet." So, on 2/15/2024 we took Clover to VCA Aurora and Dr Curran ( an OUTSTANDING IM Vet!!) put an extensive plan in place to find out why Clover wasn't eating and get her healthy again. This plan included many labs, CT scans, endiscopy, and a temporary feeding tube. My husband and I were awe-stricken when we realized that Dr Curran was leaving NO stones unturned to find the root cause and treatment for Clover. ESTIMATE FOR THIS GAME PLAN: $13,000 - $15,000!! mMy husband and I do well financially BUT....Before I could finish the nurse said, 'we have an option for you all because you have Trupanion.' 'We'' send this estimate to Trupanion and find out what they will pay.' AND, in less 45 minutes Trupanion had submitted an estimate of almost $12,000, so that VCA could proceed with EVERYTHING on the IM vet's list to find out what our furry sick baby was going through. ULCERS...VERY BAD ULCERS was the culprit. Clover is home and my husband and I are her new nurses and following instructins from Dr Curran and her IM team. Trupanion paid the 90 percent of our final bill which was $12,000+ leaving us less thatn $2000 out of pocket.

Insurer: Trupanion

By: MARY B

February 20, 2024

Pets Best is the best!

Nice to get money back after meeting my cat Misters insurance deductible

Insurer: Pets Best

By: Steven Smeltzer

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