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Prompt payment and awesome service
Prompt payment and awesome service. They covered $6 k in bills when my dog got cancer . Thank you
Insurer: Embrace
By: Kuldip Kaur
Thankful for Fetch Insurance Protection
Feb 6/2024 was the day we almost lost our Fur baby Luna. Luna our 5 year old border collie fell ill the morning on Feb 6/2024 and was hospitalized until Feb 12/2024 for 24/hr supportive care. The vet worked around the clock and Luna is now home feeling better and was diagnosed with acute pancreatitis. As a new mom with a 4 month old son at home, Fetch was there and Luna’s illness claims were approved and reimbursed. There is no words on how happy I was to know that Fetch protection was there for us during Luna’s recovery and support. Thank you Fetch!
Insurer: Fetch Canada
By: Melissa
Responsive at difficult time
Your team as very responsive and helpful as we were working through a very challenging and heartbreaking loss of our pup. Thank you.
Insurer: Embrace
By: Jared Behunin
An excellent turnaround with claims
An excellent turnaround with claims, even without digital transmission. Honors the agreement that policy has stated without exception. There were occasional misunderstandings, which excited me but we're resolved.
Insurer: Spot
By: Russ Cagle
So far so good
So far so good! Have had Spot for almost a year and it’s been so helpful. Sometimes the app itself can be glitchy, but overall the operation of it has been good for me. I’ve also reached out to customer service and they are so helpful and knowledgeable. Really enjoy the extra care and service from Spot.
Insurer: Spot
By: Bryanna Allegretti
Reimbursed quickly
I sent them the proof of injury and they did not ask questions but sent me the reimbursement quickly.
Insurer: Spot
By: Jane
Figo has been the easiest pet insurance…
Figo has been the easiest pet insurance to work with - submitting claims is a breeze and they get back to you extremely quickly. I can't recommend them enough.
Insurer: Figo
By: Jennifer
Right on Process was fast and quick
Process was fast and quick
Insurer: Spot
By: William Wood or Laddawan Wood
NOT RECOMMENDED by this veterinarian!
I am a veterinarian with coverage for 3 dogs and 3 cats through this business. I used to recommend them to everyone when they were PetFirst. After they were bought out by MetLife, things got much worse. They denied coverage for medications for my dog with congestive heart failure-- because my boss has been refilling them! Apparenly, their definition of "business partner" now includes anyone in your own practice. I am now having to go to a different practice, pay full price up front for visits, medications, etc, and then send them in. If nothing else, I was saving them quite a bit with my employee discount! Remember, if they'll do this to me, a veterinarian with a decade long set of policies who has recommended them hundreds of times to clients, what will they do to you?? Please use Trupanion instead.
Insurer: MetLife
By: customer