154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 21, 2024

Watch out for policy increases, they are a rip off

I have been a customer of theirs for 5 years. My policy cost increased 30% from 2 years ago to last year (even though I had no claims in last 3 years). Now my policy cost is increasing by 50% from last year, which I will not tolerate this time. I went online shopping and found at least 4 better options with same coverage even though I had a "loyalty discount" applied to my Fetch policy. In the past I felt like Fetch had my back but now I feel like they are trying to make money by ripping off customers and taking advantage of the love we have for our fur babies.

Insurer: Fetch Canada

By: Sergio Alejandro

Verified February 21, 2024

Fast review and reimbursement

Fast review and reimbursement! I'm telling all my friends and family.

Insurer: Spot

By: Michele Mahowald

Verified February 21, 2024

Very easy to make a claim

Very easy to make a claim. Also excellent communication from Embrace about its status throughout the process. Spoke with very personable and informative Customer Service member about the refund options. So nice not to have to fight with an insurance company!

Insurer: Embrace

By: Judy

Verified February 21, 2024

Helpfully

Very friendly and very helpful and also very knowledgeable and made it easy for me to get my pet insurance

Insurer: Pumpkin

By: Andrea Goins

Verified February 20, 2024

Healthy Paws extraordinary overall experience

I searched a lot on pet insurance companies and I’m super happy to have found Healthy Paws. Their app is super easy to use, and you can tell they like to know who their customers are when they ask for a picture of them upfront. They keep you informed all the way, so you’re never wondering if they even got the documents, and I was so impressed on how fast they completed the process and surprised me even more when they wanted to know how my baby was doing after her surgery… Omg! That nice gesture was the cherry on the pie on how the whole experience has been. I highly recommend Healthy Paws as your insurance partner to support you all the way when you need it most. They truly care about you and your pups. Thank you Healthy Paws for such an extraordinary experience!

Insurer: Healthy Paws

By: Claudia

Useful
February 20, 2024

Worse pet insurance

This is the second time I tried giving them a chance for their insurance. I got the insurance after my dog needed an emergency vet. I knew the initial visit wasn’t covered but the second time I took her in for DIFFERENT SYMPTOMS, they denied the claim stating it was a pre existing condition because of symptoms listed. You can’t even file an appeal and you can’t file anything that happened during waiting period either because you’re not covered. Definitely not worth $60 a month.

Insurer: ASPCA

By: isabelle boring

Verified February 20, 2024

Easy to submit claims

Easy to submit claims. Fast turn around!

Insurer: Spot

By: Alisha Williams

Verified February 20, 2024

Everyone needs pet insurance

Easy to use, covers so much. So so helpful. Can’t be without it!

Insurer: Spot

By: McKenzie Schaffer

Verified February 20, 2024

Easy and clear info

Easy and clear info. Great coverage. Highly recommended. First claim already processed. Easy.

Insurer: Spot

By: Deborah Van Valkenburgh

February 20, 2024

Pleasantly Surprised

I was skeptical at first and worried the policy would not save me any money. However, when my dog, Ollie, contracted a nasty respiratory virus in January and had to be hospitalized with many return visits to our vet, I could not have been more relieved to find out how simple it was to make a claim, and also that they actually paid for 80% of the costs of his treatments and medication (after my deductible was met). It is only February and the policy has already paid for itself. I am beyond pleased with the customer service and timely payments made directly to my bank account. I highly recommend this company to anyone with a fur child.

Insurer: Fetch

By: Sharon Petty

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