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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Super easy and a relief
Everything was very easy and my claim was processed quickly. The app is very friendly… in a difficult time it was a relief the insurance claim was so straightforward. Thank you.
Insurer: Spot
By: Darci Sinclair
Carcinoma surgery
Our English Setter was recently diagnosed with cancer and had to have surgery to remove an anal gland and lymph nodes. Went well and is recovering fine. Surgery was Monday, He returned home on Tuesday and I submitted the claim online with my Healthy Paws account. The claim was completed Wednesday and the deposit showed up on Thursday. Cannot get much better than that! Healthy Paws came thru without any hassle or issue, much quicker than I expected.
Insurer: Healthy Paws
By: Larry B
Prompt payment and Great Communication
Fetch has been prompt in payment and easy to work with. My insurance reimbursements have been directly deposited in my account. Additionally, communication from Fetch is frequent and you know your account is being reviewed and working towards resolution.
Insurer: Fetch
By: Laura G
We’ve had healthy paws for over four…
We’ve had healthy paws for over four years for two cats and have had nothing but a positive experience. They don’t hassle on claims and they’re speedy with their reviews. Would highly recommend!
Insurer: Healthy Paws
By: A
Quick reimbursement
Quick reimbursement, but would like to see more wellness benefits.
Insurer: Pets Best
By: Dan A.
App was easy to use
App was easy to use, the claim was simple, very responsive with questions. Love it!
Insurer: Embrace
By: Darlene Farnham
Healthy Paws extraordinary overall experience
I searched a lot on pet insurance companies and I’m super happy to have found Healthy Paws. Their app is super easy to use, and you can tell they like to know who their customers are when they ask for a picture of them upfront. They keep you informed all the way, so you’re never wondering if they even got the documents, and I was so impressed on how fast they completed the process and surprised me even more when they wanted to know how my baby was doing after her surgery… Omg! That nice gesture was the cherry on the pie on how the whole experience has been. I highly recommend Healthy Paws as your insurance partner to support you all the way when you need it most. They truly care about you and your pups. Thank you Healthy Paws for such an extraordinary experience!
Insurer: Healthy Paws
By: Claudia C
I insured two dogs
I insured two dogs - a five year old and a puppy at a monthly cost of ~$115. I also have a $500 deductible and a 20% co-pay. After a year, Embrace raised my monthly premium to ~$140 with no explanation. I’m currently doing the math, but at a certain point, just putting aside $140/month into a savings account will likely be more cost effective than this “best in class pet insurance”. Buyer beware!
Insurer: Embrace
By: Julia
I’m in new member and already had to…
I’m a new member and already had to make a claim and received my reimbursement just two days later so far so good I love this company I’ve called three different times with questions and they answered with no problem👍🏾
Insurer: Spot
By: Felicia Truitt
My name is Dewayne Jones
My name is Dewayne Jones. I purchased a Manypets pet insurance policy, policy number 3dmttv on 1/5/23. My account has been active since then. I have paid 3,667.92 in coverage costs. And yet every time but once that my pet has needed to goto the vet you find some reason to deny my claim. On the last two occasions that my pet has needed to goto the vet you have denied coverage of my claims based on pre-existing conditions. The last claim you denied, Dental surgery Ref: #los_46sbyE on 2/16/24 was because of preexisting periodontal disease so you refused payment to correct the periodontal disease. And the $409.00 part of the claim you did pay, you ended up only giving $188.00 because $221.00 was over the $150.00 yearly limit of wellness prevention covered in your policy. I realize that you are legally able to deny payment because all of this is laid out vaguely somewhere in your exhaustive list of terms in your 22 page policy but ethically do you think it’s fair to charge your customers $152.00 a month for a policy that only will pay $150 annually? Why am I paying you? So I will be cancelling my policy but not before I commit every minute of my free time over the next few weeks to report your ethically questionable business practices and filing complaints to the California Department of Insurance, The National Association of Insurance Commissioners, The Better Business Bureau, The State Attorney General, local consumer protection office as well taking to social media platforms to share with my considerable number of followers and my friends and business colleagues how terrible your insurance coverage is. DEWAYNE JONES Bo Plan number: 1-MPI-CA-09-01420772-01 Wellness plan number: 3dmttv
Insurer: ManyPets
By: Dwayne