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Long term, and grateful, customer
I’ve had ASPCA insurance for quite a few years and have always been so relieved that I can count on them to help me and my pets in our time of need. I’ve realized that claims get processed faster when you provide both the medical records and invoice. I’ve called a few times and was always comforted by the team there ❤️
Insurer: ASPCA
By: Jacki G
Rip off! Happy to take my money but not willing to give any back
Literally collected thousands of dollars of dollars from me over the years and now won't even consider a claim 1. Because I submitted it too late (gee I might have been busy taking care of my ill pet) and 2. Because they can't find the records I submitted 12 years ago (when they had a different name) to prove that my dog was healthy when I signed her up when she was 18 months old (claim was for her death at age 13.5 years) Also can't get in touch with a real person.
Insurer: Fetch
By: Lisa Downing-Forget
A.Mello was pleasant and knowledgeable
A.Mello was pleasant and knowledgeable. She walked me through the process from start to finish and she always sounded so happy. It is because of her I choose fetch
Insurer: Fetch Canada
By: Thick Chix
Easy to upload invoices and get…
Easy to upload invoices and get reimbursed in a timely fashion.
Insurer: Spot
By: Gail
Very happy 😆
Had a claim pretty early on and the process of getting reimbursed was quick and easy. No questions asked . Very happy
Insurer: Figo
By: Michele Price
Happy with the service
Happy with the service
Insurer: Embrace
By: Dalia Nazari
Good follow up and easy to navigate WEB…
Good follow up and easy to navigate WEB site
Insurer: Trupanion
By: Carolyn
easy to deal with
The claims process is simple. Adding a new pup midstream gets complicated; I had to call the company to resolve the problem. I’ve insured my pups with Embrace for several years. I am satisfied with the level of service and speed of claims processing.
Insurer: Embrace
By: An Ro
Great customer service from Josh Sabado…
Great customer service from Josh Sabado who answered all of my questions about the policy which made me decide to proceed with my application to insure my pet with Fetch.
Insurer: Fetch Canada
By: RMH Olaso
Samantha was fabulous and helped me get…
Samantha was fabulous and helped me get the information I was looking for in a quick and friendly manner!
Insurer: Fetch Canada
By: Brittani