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Quick and easy
It was super easy to sign-up my cat. I had a few questions and the people on the chat were very quick and helpful in their responses. I liked the ability to pick my deductible and the comparisons for the different amounts.
Insurer: Trupanion
By: Jennifer & Nephthys
App is clear and easy to use.
App is clear and easy to use.
Insurer: Spot
By: Darrell
Easy and painless
It was very easy to file a claim and get the reimbursement. I'm very pleased with the process.
Insurer: Pets Best
By: Natalia Pianissimo
Over all honest review
My honest review on Embrace over all would have to be a 3. I feel that generous due to the fact of the customer service and how the company overall can say a pet would have a condition that is considered by them as existing. I do feel if a veterinarian can state and even offered to send whatever he needed to confirm that my dog didn’t have any preexisting issues on something I shouldn’t be punished for that. I’m being told by your company whether that be with your customer service or whom that my dog had preexisting dental issue as well as eye issues etc. she hasn’t had any problems they thought possibly she may be having some allergy issues but they weren’t positive. So in result we decided we would try some things and see who she does. I was okay with the fact we started those before I went with Embrace. However, I feel after so long of not doing those things, I should be able to have that reviewed. Also, what’s being told to be a preexisting condition with her eyes, wasn’t and due to a scratch from a neighboring dog she happens to play with was the cause. However, I said I would do a surgery for her for that and I would pay completely. The dr stated she wouldn’t any longer have any problems with that after that, so when I stated what he said and he was willing to speak with anyone or send a letter whatever needed to provide that she wouldn’t any long have any issues with that problem…I call explain what he stated feeling after this was done we shouldn’t have any issues with anything else as for as eyes that could happen later down the road as for insurance wise, I’m told by Embrace once again that they will have no part anything with the eyes. So basically…at this time I feel like what am I even paying for?? Definitely nothing that helps when it comes to vet bills! So I would state caution on anyone considering…. Thank you! Lene’ Gant
Insurer: Embrace
By: Lene Gant
Wonderful people that are pet people…
Wonderful people that are pet people too! Everyone should have this company's coverage for their beloved pets!!!
Insurer: Trupanion
By: Jacquelyn Harshman
The preexisting clause just made so…
The preexisting clause just made so easy for them to just take my money for months and deny all my claims. This company should be ashamed of themselves
Insurer: Embrace
By: Consumer
Successfuly Enrolling
I had some problems logging on to your website and a totally charming anf helpful person helped me to do it successfully.
Insurer: ASPCA
By: Hannah Chauvet D.V.M.
Embrace is great! I highly recommend!
Submitted paperwork electronically. Embrace needed additional info. Not from me. Nor did I have to contact the providers. Embrace did. Reimbursement was seamless. Reimbursement with all explanations occurred relatively quickly. So glad I have Embrace for my dog! Embrace is great! I highly recommend it!
Insurer: Embrace
By: Donna Hannigan
Buyer Beware
Edit Feb 2024: Reduced to 1 star when my 14 month old puppy's insurance also increased by 40% with one $550 claim and he's been insured with Trupanion since he was 3½ months. Initial review: If I could give 3.5 stars, I would. Trupanion has been fantastic about covering unexpected veterinary bills. Probably $8-10k for one of our doggos who is still able-bodied partly due to our pet insurance policy. Unfortunately, our premiums went up about 30% since we began coverage in 2019. I'm led to believe this is due to some complex equation that considers the costs of veterinary expenses for cohorts in my area. Trupanion is clear that submitting claims will not cause rate increases.... I'm struggling to believe that but everything seems to be outrageously expensive since 2020 so what can I really say. It's just a bit disappointing. Having said all of that, I'm not aware of a better pet insurance company.
Insurer: Trupanion Canada
By: Richard Hubley