154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 18, 2024

I was surprised that you had to pay…

I was surprised that you had to pay $500.be fore you get any back.YOUR INFO WHEN SIGNING UP DID NOT SAY THAT. That is my only negative. Anyone that i have talked to has been very kind and knowledgable. Ihank you.

Insurer: Spot

By: Charlotte Stickle

Verified February 18, 2024

Easy to submit claims

Easy to submit claims, but asked for additional paperwork that was not initially required and took a while to process.

Insurer: Spot

By: Hojoon Hwang

Verified February 18, 2024

I have had several other pet insurance…

I have had several other pet insurance policies. Spot pet insurance actually does what the policy states. The claims are very easy to file on the app & the turn around time on the reimbursement is timely. EOB are clear & easy to understand

Insurer: Spot

By: Debra

February 17, 2024

I have never ever had any issues

I have never ever had any issues. Great customer service

Insurer: Pets Best

By: Pamela Spencer

Verified February 17, 2024

Professional service

Professional service, friendly staff

Insurer: Trupanion

By: customer

February 17, 2024

PET INSURANCE REVIEW

Tried several companies and vets before discovering Met Life. It was the best decision I have made. Never a problem submitting a claim directly from the vet's office, and issuing me a copy. All adds up after Met Life reviews and issues payments. No declines, no-nonsense company, the very best to deal with, perhaps those complaining have a problem with their chosen vets as I did before discovering one that was not out to cheat the patient's owners.

Insurer: MetLife

Veterinarian: ABC VETERINARY HOSPITAL

By: VELIA

Useful
Verified February 17, 2024

Horrible

Horrible. You cover nothing. Might cancel soon

Insurer: Figo

By: Mitchell

February 17, 2024

Embrace has never denied any claim

Embrace has never denied any claim we have had with our Golden Retriever Buddy. We have been insured with them since he was a puppy, he is now 10+ years old.

Insurer: Embrace

By: Terry O'Neill

Verified February 17, 2024

Embrace Pet Insurance

Embrace pet insurance has been the best. I have used different companies in the past but none have been as efficient and responsive as Embrace. Claims are easy to submit and response times are very fast.

Insurer: Embrace

By: lbmilner

Verified February 17, 2024

The staff over the phone was very…

The staff over the phone was very professional

Insurer: Embrace

By: Geraldo Acosta

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