154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

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Most selected providers in "November, 2025"

14.4% Pets Best 11.13% Embrace 9.98% Figo 9.79% Fetch 8.83% Lemonade

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Trupanion

63,007 reviews

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Category with most reviews

23,240 Payment Experience 104,197 Claim Coverage 122,532 Customer Service 37,717 Price Satisfaction 14,626 Other

February 25, 2024

Thrilled With Fetch Policy

I signed up for Fetch 7/22. In January this year, I took Winnie to the vet. He was admitted to the hospital where he stayed for 4 days. Submitting the claim was easy, and I set up direct deposit to my checking. Fetch sent updates, stating they were working on the claim. After approximately 10 days, I called customer service. They needed bills from vet services for the prior year; explaining he had none, she assured me the claim would be processed within 7 days. It was just a couple. The two claims since were paid within a few days. I am thrilled I purchased Fetch. Only glitch was Winnie's lack of vet visits, which was quickly noted by customer service. Filing claims is easy, receiving reimbursement quick. I highly recommend Fetch.

Insurer: Fetch

By: Margaret Smith

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February 25, 2024

I love Fetch

I love Fetch! Not only is the coverage great, but the app makes it so easy to file a claim. They keep you informed on progress via email and text, so I never have to follow up on the status. And finding policy information is easy. I highly recommend Fetch for your fur babies!

Insurer: Fetch

By: PAMELA WONG

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Verified February 25, 2024

I was disappointed

I was disappointed. I’ve always had great experiences with trupanion. But the price was outrageous compared to what I’ve paid in the past. After questions it multiple times the rep finally told me they were including and extra “recovery package” when I made it clear I only wanted the same coverage I’ve had on my previous dog. After a very very long conversation, the price is still very high. Almost the same as I paid for the exact same breed, sex of dog, in same zip code as my six year old dog for my 8 week old puppy. I still don’t trust I was given a fair price and am still contemplating canceling it. It was not a good experience and I still have not seen my one month free credit come through that I was supposed to get if I let my sales rep know within 24 hours of my puppies wellness appointment. I emailed him immediately as instructed and have not even gotten a response. Disappointed.

Insurer: Trupanion

By: customer

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