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I purchased this insurance over two…
I purchased this insurance over two years ago. Last month was the first time I used the insurance because my cat was vomiting. The Vet send her home with medication ,she thought it was a simple stomach flu. I send all the receipts to Embrace and the doctor notes I received. It took over a month for me to receive a response from them because I follow up to see the status of my claim . I finally receive an email from an adjuster/ claimer reviewer saying that basically they were denying the claim because is vomiting is a “pre-existing condition” since they look at the doctor notes before I purchase the policy it was a record she vomited a year prior from me buying the policy. “Since when vomiting is a pre-, existing condition instead of a symptom. “They were only going to give me back around $150 because my deductible is 100 and they denied my claim so I canceled them think it’s insane !! so what is the point of having an insurance if they can’t cover something so simple ??. So basically your cat can only vomit once otherwise is a problem. I will not recommend this insurance company to no one, what a rip off.
Insurer: Embrace
By: Paula
The only online insurance company
Yo, I actually stop during the check out to verify the authenticity of the website. 💯 online experience, no useless brokers phone call
Insurer: Sonnet
By: Christophe
Awesome
Quick, affordable, good coverage and great customer service !
Insurer: Sonnet
By: Stephan
Thank God!
I am so thankful that I had started Healthy Paws when both my cat and dog were young! Hooie, my cat just recently had to go to ER for severe case of crystals in bladder. After 2 days in hospital with special treatments, I got to bring him home. Then 24 hours later we were back in ER, but only for 3-4 hours. I am still thanking God for Healthy Paws! That total bill was about $2400. If I had not had the insurance I could not have afforded that bill and I would have hesitated about taking Hooie in… or, I would have gone ahead and the resulting ulcer over the bill would have sent me to the ER. As it is, my deductible was $100 and then Healthy Paws picked up 90% of the rest. So,so worth it. And, it is so easy and fast to get the money !
Insurer: Healthy Paws
By: Patricia
Enrollment was quick
Enrolment online was easy and quick. Policy documents were emailed shortly after signing up
Insurer: Furkin
By: Nancy
Happy Pet Owners
Wonderful to talk to!
Insurer: Trupanion Canada
By: Mary
Easy to get Set Up on Trupanion
Very smooth process at vet
Insurer: Trupanion Canada
By: Marlene
Insuring Charlie
It was a great experience at a time when I really just needed everything to go well. Such a difficult time I donât need added hassles thanks for making it go so smoothly
Insurer: Trupanion Canada
By: Dan
Direct Billing
I said one sentence and the problem was fixed.
Insurer: Trupanion Canada
By: Ryan