223,482+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,482 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast processing, low rates
PetsBest is very fast about processing claims. They don’t cover some things, but the premiums are low. Our dog has had a variety of ailments, and pet insurance has made it easier to bare
Insurer: Pets Best
By: Sean
I'm new to Pets Best but am very happy…
I'm new to Pets Best but am very happy with it so far. They are thorough and professional and process claims and payment quickly.
Insurer: Pets Best
By: Stephanie
Easy and quick claims process.
Easy and quick claims process.
Insurer: Embrace
By: Rory Hall
Best insurance coverage
It’s probably the only pets insurance that offers coverage for things that other companies don’t, like spaying and neutering, and that’s a plus for me.
Insurer: Spot
By: David Jimenez
I’m a very satisfied customer
I’m a very satisfied customer. All my claims were handled quickly and satisfactorily. Will use Pet’s Best in the future and recommend it to pet owners.
Insurer: Pets Best
By: Rachel Schaerr
That’s for being reasonable and easy to…
That’s for being reasonable and easy to apply. You make it easy to keep my Dennis with health insurance.
Insurer: Spot
By: Crystal Harris
HORRIBLE EXPERIENCE
I submitted a claim over two weeks ago. never got any answers on how my claim was coming. never got a rental. appraiser never came to my house to look at the car. I had to pay out of pocket for my repairs. HORRIBLE EXPERIENCE. currently trying to remove my claim all together because you guys were zero help in a very stressful situation. I will not be recommending this company to anyone else.
Insurer: Sonnet
By: Natasha
Emergency requiring stitches
Emergency on a sunday requiring stitches. Fetch came through with the coverage. Help on a rainy day
Insurer: Fetch Canada
By: Jenny
Scam w/ Rules Made Up On The Spot
Complete scam with ever changing rules all for the purpose of making sure that you can never seem to quite get what you thought you paid for. Decisions not to pay you take 1-2 days, appeals to be reimbursed for very clearly covered services and/or blatant lies by the staff to try to justify non-payment take 60days++. By far one of the worst insurers I’ve had the displeasure of dealing with. EDIT: apropos auto-reply from brand just reminded me to also add not to rely on their customer service. Every interaction is a multi-hour waste of time where they can’t find files, contradict past agents, or just generally call you a liar until presented with proof they can no longer dance around. No thanks, not doing that again — just looking for a new insurer. Thanks for the useless / impersonal / CYA auto-reply though… completely on brand.
Insurer: Pets Best
By: Thomas Sanders