154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified February 20, 2024

So far so good

So far so good! Have had Spot for almost a year and it’s been so helpful. Sometimes the app itself can be glitchy, but overall the operation of it has been good for me. I’ve also reached out to customer service and they are so helpful and knowledgeable. Really enjoy the extra care and service from Spot.

Insurer: Spot

By: Bryanna Allegretti

Verified February 20, 2024

Reimbursed quickly

I sent them the proof of injury and they did not ask questions but sent me the reimbursement quickly.

Insurer: Spot

By: Jane

Verified February 20, 2024

Figo has been the easiest pet insurance…

Figo has been the easiest pet insurance to work with - submitting claims is a breeze and they get back to you extremely quickly. I can't recommend them enough.

Insurer: Figo

By: Jennifer

Verified February 20, 2024

Right on Process was fast and quick

Process was fast and quick

Insurer: Spot

By: William Wood or Laddawan Wood

February 20, 2024

NOT RECOMMENDED by this veterinarian!

I am a veterinarian with coverage for 3 dogs and 3 cats through this business. I used to recommend them to everyone when they were PetFirst. After they were bought out by MetLife, things got much worse. They denied coverage for medications for my dog with congestive heart failure-- because my boss has been refilling them! Apparenly, their definition of "business partner" now includes anyone in your own practice. I am now having to go to a different practice, pay full price up front for visits, medications, etc, and then send them in. If nothing else, I was saving them quite a bit with my employee discount! Remember, if they'll do this to me, a veterinarian with a decade long set of policies who has recommended them hundreds of times to clients, what will they do to you?? Please use Trupanion instead.

Insurer: MetLife

By: customer

February 20, 2024

Timely communication

Timely communication

Insurer: Fetch

By: Craig Campbell

Verified February 20, 2024

The online sign up did not work but…

The online sign up did not work, however I was able to speak with a person quickly . She was very helpful and clear. All my questions were answered. She also clarified details I might have missed.

Insurer: Trupanion

By: customer

February 20, 2024

Easy reimbursement, great peace of mind

I bought insurance for my puppy back in 2020 and I honestly thought it was going to be a waste of money, but I kept it for peace of mind. This year, he started having back pain and an MRI was required for diagnosis. Numerous vet visits - some emergency… we ended up switching vets too, and once everything was done it was a hefty bill. It seemed too good to be true that Fetch would cover 80% of the bills, but they did! The checks came in the mail in a very timely manner and I was honestly shocked. no pushback, no questions, they just looked at my documentation and reimbursed us. Truly amazing

Insurer: Fetch

By: Ivy Huber

Verified February 20, 2024

Great

They have been so prompt, they answer all my questions. So far I love them.

Insurer: Spot

By: Penni Fox

February 20, 2024

1st time claim

web site was easy to use and claim service was great. Make sure you keep a full history of receipts and visit summaries from your vet, because you will have to submit it, if you haven't filed a claim before.

Insurer: Fetch

By: John Williams

Compare top pet insurance providers plans.