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So far so good
So far so good! Have had Spot for almost a year and it’s been so helpful. Sometimes the app itself can be glitchy, but overall the operation of it has been good for me. I’ve also reached out to customer service and they are so helpful and knowledgeable. Really enjoy the extra care and service from Spot.
Insurer: Spot
By: Bryanna Allegretti
Reimbursed quickly
I sent them the proof of injury and they did not ask questions but sent me the reimbursement quickly.
Insurer: Spot
By: Jane
Figo has been the easiest pet insurance…
Figo has been the easiest pet insurance to work with - submitting claims is a breeze and they get back to you extremely quickly. I can't recommend them enough.
Insurer: Figo
By: Jennifer
Right on Process was fast and quick
Process was fast and quick
Insurer: Spot
By: William Wood or Laddawan Wood
NOT RECOMMENDED by this veterinarian!
I am a veterinarian with coverage for 3 dogs and 3 cats through this business. I used to recommend them to everyone when they were PetFirst. After they were bought out by MetLife, things got much worse. They denied coverage for medications for my dog with congestive heart failure-- because my boss has been refilling them! Apparenly, their definition of "business partner" now includes anyone in your own practice. I am now having to go to a different practice, pay full price up front for visits, medications, etc, and then send them in. If nothing else, I was saving them quite a bit with my employee discount! Remember, if they'll do this to me, a veterinarian with a decade long set of policies who has recommended them hundreds of times to clients, what will they do to you?? Please use Trupanion instead.
Insurer: MetLife
By: customer
The online sign up did not work but…
The online sign up did not work, however I was able to speak with a person quickly . She was very helpful and clear. All my questions were answered. She also clarified details I might have missed.
Insurer: Trupanion
By: customer
Easy reimbursement, great peace of mind
I bought insurance for my puppy back in 2020 and I honestly thought it was going to be a waste of money, but I kept it for peace of mind. This year, he started having back pain and an MRI was required for diagnosis. Numerous vet visits - some emergency… we ended up switching vets too, and once everything was done it was a hefty bill. It seemed too good to be true that Fetch would cover 80% of the bills, but they did! The checks came in the mail in a very timely manner and I was honestly shocked. no pushback, no questions, they just looked at my documentation and reimbursed us. Truly amazing
Insurer: Fetch
By: Ivy Huber
Great
They have been so prompt, they answer all my questions. So far I love them.
Insurer: Spot
By: Penni Fox
1st time claim
web site was easy to use and claim service was great. Make sure you keep a full history of receipts and visit summaries from your vet, because you will have to submit it, if you haven't filed a claim before.
Insurer: Fetch
By: John Williams