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You process claims and explain outcome…
You process claims and explain outcome very quickly. The communication to your customers to keep us posted on claims submitted is impressive.
Insurer: Embrace
By: Patricia Winborn
End result was appropriate but the…
End result was appropriate but the claim took 40 days to process after the point where Embrace possessed all of the required information.
Insurer: Embrace
By: Ron Langer
Quick turn around on claim processing.
Quick turn around on claim processing.
Insurer: Spot
By: Shari
I company that not only goes above and beyond, they show that they care
I cannot express how satisfied I am with my experience with Healthy Paws insurance! I have 2 senior dogs with multiple health issues. Both pups have gone through various heath issues & surgeries over the past 5 yrs or so (seizures, spleen mass, cancer scare, diabetes, cataracts/blindness to name a few). Each time, Healthy Paws processed my claims within 1-3 business days (at most) and the reimbursement was in my checking account within 3-5 business days. If they have needed add'l info, they have contacted my vet themselves, which makes it seamless to me. Needless to say I have had numerous claims over the years and my premiums have only had a normal/expected yearly increase as they have a policy that incidents do not impact premiums. My monthly premiums are actually lower, sometimes far less, compared to my friend's premiums. During my pup's recent health issues, someone from Healthy Paws actually emailed me to express their sympathy for my pup's recent health issues and checking in to see how she is doing. I was very touched and could not believe an insurance company did this. Healthy Paws will absolutely be my pet insurance company for as long as I have pets. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Carolyn
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐ I cannot recommend Amanda at Fetch enough! She went above and beyond in caring for my dog. Her thoroughness and genuine care truly set her apart. Amanda's patience in answering all my questions and her clear explanations made me feel confident and reassured. My dog couldn't have been in better hands. Thank you, Amanda, for your exceptional service!
Insurer: Fetch Canada
By: Mary Powell
Great Customer Service & Coverage
Great Customer Service - Great Coverage
Insurer: Spot
By: AP
No hassle claim return
No hassle claim return. Thanks
Insurer: Spot
By: David Diaz
It's not only my past experience
It's not only my past experience. It's a majority of the time that your company is so greedy that you want everything up front. But you cannot give us answers when we need them. We send you the information. You can't find it. Oh, it's there. Oh, it's not. I just I'm so disappointed. With the majority of the people I speak to and then you tell me it's the auditors fault well, I think you better get yourself organized.
Insurer: Fetch
By: ernest pardo
Claims handled for both of my little ones.
The promptness of the response to my claims and the efficiency with which it was handled.
Insurer: Spot
By: Dominick W Romea
Quick, Efficient Service
I submitted my claim the day after my vet appointment. It was handled quickly and efficiently and a deposit was made to my account without a hitch.
Insurer: Spot
By: T Linville