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A company that no only goes above & beyone, they also care!
I cannot express how satisfied I am with my experience with Healthy Paws insurance! I have 2 senior dogs with multiple health issues. Both pups have gone through various heath issues & surgeries over the past 5 yrs or so (seizures, spleen mass, cancer scare, diabetes, cataracts/blindness to name a few). Each time, Healthy Paws processed my claims within 1-3 business days (at most) and the reimbursement was in my checking account within 3-5 business days. If they have needed add'l info, they have contacted my vet themselves, which makes it seamless to me. Needless to say I have had numerous claims over the years and my premiums have only had a normal/expected yearly increase as they have a policy that incidents do not impact premiums. My monthly premiums are actually lower, sometimes far less, compared to my friend's premiums. During my pup's recent health issues, someone from Healthy Paws actually emailed me to express their sympathy for my pup's recent health issues and checking in to see how she is doing. I was very touched and could not believe an insurance company did this. Healthy Paws will absolutely be my pet insurance company for as long as I have pets. I highly recommend Healthy Paws!
Insurer: Healthy Paws
By: Carolyn O'R
Great company
Friendly and helpful on the phone, answered all my questions and helped make the sign up process easy.
Insurer: Trupanion
By: Kerensa
Excellent Customer Service
My expectations were definitely exceeded. Great customer service associate! Helpful, professional, friendly.
Insurer: Fetch
By: Happy Customer
Good customer service!
The representative was precise and provided the necessary information to help me make a decision.
Insurer: Trupanion
By: Magali
They process claims promptly and easily.
They process claims promptly and easily.
Insurer: Spot
By: Cheryl Sena
Quick response to claims
Quick response to claims. However I couldn't easily identify the deposits you made to my checking account !!! I had to call my bank to see the origin of the deposits
Insurer: Spot
By: Gloria M Smith
Kyann is a great rep
Kyann is a great rep, very helpful, patient, and knowledgable. I highly recommend working with her.
Insurer: Fetch
By: Tammy
The customer service reps were easy to…
The customer service reps were easy to understand and din not push the most expensive plan on me. They were pleasant to deal with and made the whole process pleasant.
Insurer: Fetch Canada
By: Kevin Scott
Honest & Good Company
Easy process & company to deal with. Hardest part is getting your vet to send over everything they need. Definitely will recommend!
Insurer: Pets Best
By: Kelley McCraley
Quick and painless claims process
Quick and painless claims process. Love the customer service as well!
Insurer: Embrace
By: Mike Frantz