154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 09, 2024

Josh Sábado was phenomenal

Josh Sábado was phenomenal! Walked me through everything quickly and clearly -

Insurer: Fetch

By: Kate Velasquez

March 09, 2024

WORST pet insurance I have encountered

WORST pet insurance I have encountered. Ads and info provided say coverage is good and prompt. However, I can’t help but think of the movie The Incredibles when experiencing the slow, poor service provided by Fetch. The seem to be VERY slow at evaluating basic claims and then saying ‘no, your vaccinations are not covered. B.S. EXTREMELY DISAPPOINTED.

Insurer: Fetch

By: Lawrence Durkee

Verified March 09, 2024

Prompt fast reimbursement

Prompt fast reimbursement. When we had to call they were able to help right away. Very pleased

Insurer: Spot

By: Laura Foresta

March 09, 2024

Good not great

Set up was easy and they were supportive. They want your business! I don’t think their platform is super customer friendly. Their chat service is often busy. If you end up calling for support they are kind but vague in what they can answer. It would be preferential to know what would be covered given a quote instead of having to submit a claim and see. Reimbursement has been pretty good so far based on the plan we selected.

Insurer: Pets Best

By: Allison Morgan

Verified March 08, 2024

Claim service

Quick and easy claim service

Insurer: Spot

By: Frank Torrao

March 08, 2024

She answered all my questions quickly.

She answered all my questions quickly. Was polite and professional.

Insurer: Fetch

By: Ricklucy

March 08, 2024

If you set the money on fire instead, at least you'd generate a little heat.

We may as well have taken the money spent on our policy and given it away instead. Spot will look for any and all reasons to deny your claims, which is to be expected, most pet insurance is useless unless there is a horrible accident, but if Spot can't find a reason they will make it up. If you question their reasoning, their rude and condescending staff is more than happy to create a different excuse (or in the case of one person we had the displeasure of speaking with, just say "tough"). We're certainly learned our lesson with Spot (who also operates as ASPCA Insurance, be careful out there). Edit since there is no ability to reply to a reply: Even though the Spot representative who replied to this review claims that they are not related to ASPCA Pet Insurance, Spot is administered and their claims are adjudicated by PTZ Insurance Agency, Ltd., who is listed as the producers of ASCPA Pet Insurance. It's different desks in the same office.

Insurer: Spot

By: Justin D'Angelo

Verified March 08, 2024

My questions were listened to and…

My questions were listened to and answered clearly.

Insurer: Trupanion

By: Patricia

March 08, 2024

Joshua Sabado

Joshua Sabado made signing up easy and informative. It was a pleasant experience.

Insurer: Fetch

By: Supremextra

March 08, 2024

All questions and concerns were answered in a timely manner.

I was satisfied with the assistance from the operator who answered all of my questions and explained things to me in order to make sure I was aware of what I was receiving for my 2 cats.

Insurer: Fetch

By: ANGEL

Compare top pet insurance providers plans.