224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The most convenient insurance
My dog is 9 years old, and every time he gets sick and fills out the form, he gets a response immediately, and basically gets money from the company soon.
Insurer: Trupanion Canada
By: Helena
Signing up is easy!
It was easy to sign up for and the advertising is great.
Insurer: Trupanion Canada
By: Kevin
The best of the best! Forever grateful!
Iâve been with Trupanion now for 5 years and I have had nothing but excellent experiences each time I had visits to my veterinarian! So happy that we chose Trupanion right from the beginning when our boy was only 8 weeks old!
Insurer: Trupanion Canada
By: Lisa
Anne , new dog owner
I found it was easy and straightforward.
Insurer: Trupanion Canada
By: Julia
Excellent customer service!
Excellent customer service!
Insurer: Trupanion Canada
By: Olive
Submission
Ease of submission, quick payment, friendly service
Insurer: Trupanion Canada
By: Linda
Nothing is covered
It seems that nothing is ever covered by pet insurance. There are a number of required treatments that all pet boarding facilities require. None are covered by insurance. I pay more for pet insurance than the treatments cost. Probably going to cancel this service.
Insurer: Figo
By: Kees Briggs
Worst Pet Insurance ever - total scam
I experienced the same frustrations and failures of service that many, many, many other customers have experienced with Figo Pet Insurance. It is amazing to me that, having had so many complaints about the same issues, over and over again, Figo continues to act in a purposefully misleading manner and continues to fail in providing customer service. First, “pre-existing condition” seems to mean “your pet was alive when you got this insurance” and they simply flat out refuse to cover any medical issues at all. I have attempted to make 3 completely justified claims, all clearly allowed by my policy, and Figo has given the same reason for denying my claim all three times: not allowed due to a “pre-existing condition.” The key example is that my dog had to have two teeth removed, $1,300 for each tooth, for a total of $2,600 in fees. My insurance has a $1,000 deductible, so I was assuming I would get $1,600 back. I submitted my claim and, within a few hours, received my rejection due to “pre-existing condition.” Figo indicated that a vet examination (WHILE my dog was covered by insurance) identified a fracture on ONE of the teeth, but not the other. IF I am willing to accept that this one tooth wasn’t covered (due to the vet identifying a “likely carnassial fracture,” even though my dog was still covered by insurance), then the other cracked tooth SHOULD be covered since it was NOT identified by the vet during the previous exam. Yep, you guessed it, Figo rejected my claim for BOTH teeth, citing the vet report. Basically, my dog was not covered for ANY dental emergency of any kind because he had ONE problem with ONE tooth previously. An absolute joke, and a clear case of fraud. After multiple attempts at communication with Figo customer service, they essentially just copied and pasted the same response back to me…ie… “pre-existing condition, pre-existing condition.” FIGO insurance will make every attempt to refuse a payout if they can and will use “pre-existing condition” as the excuse. This insurance is a complete waste of money; not only am I out the money for my pet’s treatment, I am also out the premiums for this 100% useless pet insurance. Read the reviews online carefully and you will see the complaint over and over again. FIGO pet insurance does NOT payout, they look for any reason to claim “pre-existing condition” and then reject your claim.
Insurer: Figo
By: Scott
Amber was really great in answering all…
Amber was really great in answering all my questions. She was able to let me know I was on the right track with my thoughts about Mia's insurance plan. I am now able to make a sound decision on Mia's treatment. Also, Amber was very nice in wishing Mia well and to give extra ear scratches to Mia for her. That helps in making the call more personable to me and my Mia. I appreciate. Kudos to Amber!
Insurer: Nationwide
By: Cindy